Customer Service Officer
5 months ago
Bridging Technologies is hiring for Client/Customer Service Executive:
Experience: 1+ Years
Location: Mohali
**Job Description**:
We are looking to employ an experienced client servicing executive to handle all client inquiries, concerns, and complaints in a professional manner. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company products where possible.
**Responsibilities**:
Identify and resolve client queries and complaints in a professional and timely manner.
Operating as the lead point of contact for any and all matters specific to your clients.
Should be able to communicate effectively with the decision-makers and office managers of the business.
Assist with business development activities and policies and procedures when required.
Excellent time management skills and ability to work on multiple roles in parallel.
Manage multiple clients simultaneously with a solid inclination to create a win-win for the company.
Should be able to handle the customers of the enrolled business using our platform
Self-motivated with good problem-solving, logical, and analytical skills and experience with conflict resolution would be a plus.
**Skills**:Bachelor's degree is preferred.
Minimum 2 yrs of work experience is mandatory.
Strong Verbal & Written Communication Skills, Self-Motivated, Strong Leadership Skills, Goal-Oriented.
Strong working experience in the analysis of data and reporting.
Knowledge of Ms-Excel is preferred.
Well versed with Customer/Client Service Concepts.
Ability to work under pressure and prioritize tasks.
Outstanding analytical, interpersonal, and organizational skills.
Excellent problem-solving skills.
Strong work ethics.
About Company:
Our culture
Sincere at work, crazy at the workplace - we are a bunch of creative, tech-savvy people, passionate about technology and curious about what we can do with it. Our passion is to build solutions that make a difference in people’s lives. It has brought us together and a long professional journey has taught us how to do it.
‘What's next?’ The notion constantly nags us to come up with new ideas, build new things & make the world a better place to live in.
Quality Work
We don't just work but strive to accomplish more than what is expected from us. It's truly worth it when all our hard work and toil are rewarded with some back-patting, salary every two weeks like the USA and meals on the housel
Pay: ₹20,000.00 - ₹40,000.00 per month
**Benefits**:
- Food provided
- Leave encashment
- Paid sick time
- Provident Fund
Schedule:
- Monday to Friday
- Night shift
- US shift
**Education**:
- Bachelor's (required)
Work Location: In person
**Speak with the employer**
+91 8558825705
-
Customer Service Officer
5 months ago
Mohali, India SRS DIGITAL ZONE Full timeRequired telecaller for office outbound calls **Education**: - Higher Secondary(12th Pass) (preferred) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year (preferred) **Language**: - English (preferred) - Hindi (preferred) Ability to Commute: - Mohali, Punjab (required) Ability to Relocate: - Mohali, Punjab: Relocate before...
-
Office Coordinator
5 months ago
Mohali, India Integgral Corporate Service Full timeResponsibilities - Follow office workflow procedures to ensure maximum efficiency - Maintain files and records with effective filing systems - Support other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc.) - Greet and assist visitors when they arrive at the office - Monitor office...
-
Office Coordinator
5 months ago
Mohali, India Integgral Corporate Service Full timeResponsibilities - Follow office workflow procedures to ensure maximum efficiency - Maintain files and records with effective filing systems - Support other teams with various administrative tasks (redirecting calls, disseminating correspondence, scheduling meetings etc.) - Greet and assist visitors when they arrive at the office - Monitor office...
-
Customer Service Officer
5 months ago
Mohali, India 7 Whole Essentials Full timeWe are seeking a motivated and experienced Customer Care Lead to join our team. As the Customer Care Lead, you will be responsible for providing exceptional customer service, managing a team of customer care representatives, and ensuring customer satisfaction at every touchpoint. **Responsibilities**: - Develop and maintain customer service standards,...
-
Customer Service Representative
5 months ago
Mohali, Punjab, India Integgral Corporate Service Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardisation of service delivery. - Selecting and hiring new staff. -...
-
Customer Service Representative
1 week ago
Mohali, Punjab, India Club Malwa Private Limited Full timeJob Role: Customer Service RepresentativeThis is an in-office job at Club Malwa Private Limited.Responsibilities: Assist customers with product-related issues, answer phone calls, troubleshoot technical issues, assist with product installation and configuration, and project a professional company image.Requirements: G/PG graduates in any discipline,...
-
International BPO Customer Service Officer
6 hours ago
Mohali, Punjab, India i Way Solutions Full timeAt i Way Solutions, we are seeking a highly skilled and motivated Customer Service Officer to join our international BPO team. This is an exciting opportunity for individuals who are passionate about delivering exceptional customer experiences.The successful candidate will be responsible for handling customer inquiries via chat and email for a non-voice...
-
Customer Care Executive
5 months ago
Mohali, India Hamiast recruitment service Full timeWe're **hiring **for **international BPO **process **Work from office** at **Mohali** **INTERESTED CANDIDATES** CAN **CALL **OR **WHATSAPP** _**70870 10579**_ **Eligibilities** - **Any graduates with experience or fresher graduates** can apply **Salary** would be - _**21k **_- _**32 k**_ ( in CTC) **INTERESTED CANDIDATES** CAN **CALL** OR **WHATSAPP**...
-
Customer Support Agent
5 months ago
Mohali, India Hamiast recruitment service Full timeWe're **hiring **for **international ** **BPO **process **Work from office** at **Mohali** **INTERESTED CANDIDATES** CAN **CALL **OR **WHATSAPP** _**70870 10579**_ **Eligibilities** - **Any graduates with experience or fresher graduates** can apply **Salary** would be - _**33.3 k**_ ( in CTC) **INTERESTED CANDIDATES** CAN **CALL** OR **WHATSAPP**...
-
Us Customer Care Executive
5 months ago
Mohali, India Integgral Corporate Service Full time**Job Title: Customer Care Executive (US)** **Job Summary**: As a Customer Care Executive, you will be responsible for handling customer inquiries, resolving complaints, and providing product/service information to customers. You will ensure high levels of customer satisfaction through excellent service. **Key Responsibilities**: - Handling and resolving...
-
Customer Service Officer
2 months ago
Mohali, Punjab, India Travel O Tree Full timeWe are seeking highly motivated and enthusiastic individuals to join our dynamic customer service team. As a Customer Service Associate, you will play a crucial role in providing exceptional support to our valued customers. **Responsibilities**: - Provide accurate and timely information about our services. - Resolve customer issues and complaints in a...
-
Customer Care Executive
5 months ago
Mohali, India Hamiast recruitment service Full timeWe're **hiring** for **domestic BPO process** **Work from office **At **Mohali** **INTERESTED CANDIDATES **CAN **CALL** OR **WHATSAPP **_**7087010579**_ **10+2 ,undergraduates, graduates** with **exellent communication skills in english ** can apply *Age criteria which is required under 35 y **SALLARY** WOULD BE UPTO **17K (in CTC)** **INTERESTED...
-
Office Admin
5 months ago
Mohali, India Integgral Corporate Service Full time**Office Administrator Job Responsibilities**: - Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions. - Must know Client handling. - Must have experience in working with...
-
Office Admin
5 months ago
Mohali, India Integgral Corporate Service Full time**Office Administrator Job Responsibilities**: - Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions. - Must know Client handling. - Must have experience in working with...
-
Customer Service Representative
5 months ago
Mohali, India Penta IT Solutions Full time**CUSTOMER SUPPORT REPRESENTATIVE** **ABOUT THE COMPANY**:Penta IT Solutions Pvt. Ltd. is a leading B2B services company that provides outsourcing insurance services and foreign accountancy solutions. We commit to utilising technology to boost business productivity and conserve time and resources. We offer back-end services such as Foreign Accounting and...
-
Customer Service Officer
5 months ago
Mohali, Punjab, India Zenith Consultants Full timeResponsibilities - Handle incoming calls to address customer queries - Identify customer needs and determine solutions - Offer accurate information about products and services - Respond to customer complaints and develop solutions - Record details of customer interactions, inquiries, and other information - Update customer information including contact...
-
Customer Service Representative
5 months ago
Mohali, India BootesNull Full timeWe are looking for a highly motivated customer service representative with excellent interpersonal and communication skills and excellent proficiency in computer operations to join our team, who will be responsible for a variety of support tasks: - Answer phone calls and direct callers to the appropriate staff member, and take and deliver messages to...
-
Customer Service Agent
4 weeks ago
Mohali, Punjab, India Integgral Corporate Service Full timeLocation: Mohali, India Shift: UK Shift (Mon - Sat) Key Responsibilities: - Confidently communicate with customers and proactively follow up on their inquiries to ensure a seamless customer service experience. - Provide customers with accurate and timely information to resolve their issues or inquiries effectively. - Accurately receive and process incoming...
-
Customer Service Representative
3 weeks ago
Mohali, Punjab, India Wizaltia Hr Solutions Full timeJob Title: Customer Care ExecutiveWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Care Executive at Wizaltia Hr Solutions. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients, resolving customer queries, and contributing to the overall success...
-
Customer Service Representative
5 months ago
Mohali, India BootesNull Full timeWe are looking for a highly motivated customer service representative with excellent interpersonal and communication skills and excellent proficiency in computer operations to join our team, who will be responsible for a variety of support tasks: A) Answer phone calls and direct callers to the appropriate staff member; and take and delivering messages to...