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Customer Service Officer
4 weeks ago
Responsibilities
- Handle incoming calls to address customer queries
- Identify customer needs and determine solutions
- Offer accurate information about products and services
- Respond to customer complaints and develop solutions
- Record details of customer interactions, inquiries, and other information
- Update customer information including contact information
Requirements & Skills
- Graduate or Undergraduate both can apply
- Excellent communication and active listening skills
- Demonstrated knowledge of customer service principles and practices
- Fluency in English (written and spoken)
- Ability to remain calm and level-headed in stressful situations
Pay: ₹14,500.00 - ₹16,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Rotational shift
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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