Customer Service Assistant

3 weeks ago


Mohali Punjab, India Panorama India Consulting Group Full time

COMPANY-AUTO SHIPMENT BROKER

TIME ZONE ACCORDING TO CALIFORNIA,USA

Location: OFFICE NO 204 GM TOWER E-281,INDUSTRIAL AERA,SECTOR 75 ,SAS NAGAR,PUNJAB

Salary:

- 20k-25K (Very Handsome Incentives)

Profile:

- Customer Service (Dispatcher)

Excellent Communication required

Experience: Minimum 6 months in voice process.

**Responsibilities:

-**:

- Having daily interactions with the customer to handle issues from end to end via call
- Going the extra mile to engage customers in solving issues and ensuring satisfaction
- Quickly and effectively building rapport with customers while diagnosing and resolving issues
- Providing white glove service and having the ability to provide an overall excellent customer experience
- Managing customer expectations regarding estimated response times.

**Requirements**:

- An obligation to deliver exceptional customer service
- Receive inbound calls to gather and verify required information and do utmost within their power to solve customer problems
- Have excellent judgment skills to be able to properly evaluate situations and immediately by providing effective solutions
- Ability to learn new skills and quickly absorb and interpret new information, products, an

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Paid sick time

Schedule:

- US shift

Supplemental pay types:

- Commission pay
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**

+91 9536083838



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