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Customer Service Representative

3 months ago

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**Company Description**

The Car Club is a group of dealerships located in Mohali district. Our mission is to help customers find the perfect vehicle and provide exceptional customer service. We have a wide selection of inventory at two locations and offer the lowest financing rates in town. Our vehicles are reconditioned in our in-house garage, and we provide a 60-day hassle-free drive guarantee. Come see all the options we offer our customers and experience our commitment to customer satisfaction.

**Role Description**

This is a full-time on-site role for a Customer Service Representative at The Car Club in Mohali district. The Customer Service Representative will be responsible for providing excellent customer service, addressing customer inquiries and concerns, ensuring customer satisfaction, and creating a positive customer experience. The role will involve assisting customers in finding the right vehicle, providing information about financing options, and coordinating vehicle deliveries.

**Qualifications**
- Customer Service Representatives and Customer Support skills
- Experience in ensuring customer satisfaction and providing excellent customer service
- Customer Experience skills
- Strong communication and interpersonal skills
- Ability to handle customer inquiries and resolve issues
- Calling
- Ability to work effectively in a team
- Experience in the automotive industry is a plus
- High school diploma or equivalent

contact number
- 9875919003

**Salary**: ₹15,000.00 - ₹20,000.00 per month

Schedule:

- Day shift

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

Application Deadline: 10/04/2024
Expected Start Date: 10/04/2024