Customer Service Assistant
6 months ago
Name of the Position: Happy to Help Executive (Customer Support Executive)#RelationshipExecutive#CustomerService
Location for the Position: Mohali
Gender: Female only
Number of Positions : 01
Experience: 6 Months to 2 years
Package: 1,80,000 LPA to 3,60,000 LPA
Roles and Responsibilities:
- Identifying new Opportunities
- Supporting Sales & Development department
- Escalating any complaints
- Updating Database
- Manage large amount of incoming calls
- Generate Sales Leads
- Identify and assess customer needs to satisfaction
- Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
- Follow communication procedures, guidelines and policies
- Escalating Issues to Senior Sales Department if remains unresolved more than 2 to 3 weeks
- Working According to the TAT of the Call Time
**Skills Required: Enthusiasm, Problem Solving Attitude, Productive Work, Effective Leads, Market Research, Market Trends, Social Media Management, Good Written and Verbal Communication, Good Typing Speed, Excellent Fluency in Languages, Effective Soft Skills Excellent Communication on call.**
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹35,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Provident Fund
Schedule:
- Day shift
- Monday to Friday
- Morning shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Quarterly bonus
**Education**:
- Bachelor's (required)
**Experience**:
- Customer support: 1 year (required)
- Customer service: 1 year (required)
**Language**:
- English (required)
- Hindi (required)
Work Location: In person
-
Customer Service Assistant
3 months ago
Mohali, Punjab, India Venture Quest Full timeThis is a full-time on-site role for a Customer Service Assistant located in Mohali district. We are looking for Associate Customer Support complaints and inquiries. keeping customer satisfaction at the core of every decision and behavior. **Job Types**: Full-time, Permanent **Benefits**: - Health insurance - Leave encashment - Life insurance - Paid...
-
Customer Service Assistant
3 weeks ago
Mohali, Punjab, India HImalayana Visionary Cosulting Services Full time**Responsibilities**: - **Customer Service**: - Greet customers with a polite and friendly attitude. - Assist customers in selecting sweets and answer any queries about the products. - **Handling Sweets**: - Display and arrange sweets in an attractive manner at the counter. - Pack sweets as per customer orders with precision and care. - **Cash...
-
Customer Service Representative
6 months ago
Mohali, Punjab, India Integgral Corporate Service Full time**Customer Support Executive Responsibilities**: - Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardisation of service delivery. - Selecting and hiring new staff. -...
-
Costumer Service Assistant
2 months ago
Mohali, Punjab, India Integgral Corporate Service Full time**Role Description** This is a full-time on-site role for a Customer Service Representative.The Customer Service Representative will be responsible for providing exceptional customer support, ensuring customer satisfaction, and delivering a superior customer experience on a day-to-day basis. **Qualifications** Customer Service Representatives and Customer...
-
Customer Service Assistant
6 months ago
Mohali, Punjab, India Maa Ganga Travels Full timeFull job description **Job Title: CCE** **Location: Mohali, India** **, Rotational Shifts** **Requirements**: - Graduation is must. - Excellent communication skills in English (both verbal and written). - Ability to work in rotational shifts (including night shifts). **Benefits**: - Lucrative incentives based on performance. - 5 days working schedule...
-
Customer Service Assistant
4 weeks ago
Mohali, Punjab, India BSCJ Enterprises Full timeWe are hiring for Customer Support Executive Salary - 20,100 CTC + 3000 Night Shift Allowance Communication Skills - Excellent communication skills are required Pickup and Drop cab facilities are provide 5 days working Qualification : Any Graduate For more details call on 7888341376 **Job Types**: Full-time, Permanent Pay: ₹20,100.00 - ₹23,000.00...
-
Customer Service Agent
2 months ago
Mohali, Punjab, India Integgral Corporate Service Full timeLocation: Mohali, India Shift: UK Shift (Mon - Sat) Key Responsibilities: - Confidently communicate with customers and proactively follow up on their inquiries to ensure a seamless customer service experience. - Provide customers with accurate and timely information to resolve their issues or inquiries effectively. - Accurately receive and process incoming...
-
Customer Service Assistant
2 months ago
Mohali, Punjab, India Venture Quest Full timeJD: Being the first point of contact for customers and handle all customer inquiries Building relationships with customers and ensuring they are satisfied with the company’s products and services Call/Whatsapp HR Shreya 9058913769 **Job Types**: Full-time, Permanent, Fresher, Internship Pay: ₹15,000.00 - ₹30,000.00 per month **Benefits**: - Cell...
-
Customer Service Assistant
6 months ago
Mohali, Punjab, India 7 WHOLE ESSENTIALS Full timeShould be one point contact for patients - Will be responsible for making sales reports - Handling patient queries - Deal directly with patients by telephone - Answer customer calls and provides timely and accurate information about our products and services - Must have good communication skills Pay: ₹9,800.23 - ₹20,000.00 per month Schedule: - Day...
-
Customer Service Assistant
6 months ago
Mohali, Punjab, India 7 WHOLE ESSENTIALS Full timeShould be one point contact for patients - Will be responsible for making sales reports - Handling patient queries - Deal directly with patients by telephone - Answer customer calls and provides timely and accurate information about our products and services - Must have good communication skills Pay: ₹12,000.00 - ₹20,000.00 per month Schedule: - Day...
-
Customer Service Assistant
6 months ago
Mohali, Punjab, India 7 WHOLE ESSENTIALS Full timeShould be one point contact for patients - Will be responsible for making sales reports - Handling patient queries - Deal directly with patients by telephone - Answer customer calls and provides timely and accurate information about our products and services - Must have good communication skills **Job Types**: Full-time, Permanent Pay: ₹9,845.09 -...
-
Customer Service Assistant
6 months ago
Mohali, India Talentport Recruitment services Full timeJob Title: Customer Care Associate **Job Description**: As a Customer Care Associate (chat/calling), your primary responsibility is to ensure exceptional customer satisfaction by addressing inquiries, resolving issues, and providing support through various communication channels. You will be the frontline representative of the company, interacting with...
-
Customer Service Assistant
6 months ago
Mohali, India Talentport recruitment services Full time**Job Title: Call service Assistant** **Location**: Mohali Punjab **Shift**: Night Shift (With Cab Facility) Are you a skilled communicator with a passion for customer service? Join our dynamic team as a BPO Call Center Agent! In this role, you will handle inbound or outbound calls with professionalism and efficiency, providing exceptional service to our...
-
Front Office Assistant
6 months ago
Mohali, Punjab, India Integgral Corporate Service Full time**Position: Front Office Executive** **Job Summary**: **Key Responsibilities**: - Greet and welcome visitors in a courteous and professional manner. - Answer and direct phone calls promptly and efficiently. - Maintain a clean and organized reception area. - Manage incoming and outgoing mail and packages. - Provide administrative support to various...
-
Customer Service Assistant
2 weeks ago
Mohali, Punjab, India Venture Quest Full timeMass Hiring For Premium Voice/Chat Process ||Mohali,Chandigarh Agent needs to handle Queries, Requests and Complaints. Provide Customer service at every interaction, ensuring end to end resolution by taking complete ownership for the customer in every transaction. Graduate/Undergraduates in any stream Freshers can apply Language capabilities - English...
-
Customer Service Assistant
6 months ago
Mohali, India Offshore Marketers Private Limited Full time**Responsibilities**: - Provide real-time assistance to customers through our chat platform. - Resolve customer inquiries, issues, and concerns promptly and professionally. - Utilize product knowledge to guide customers in making informed decisions. - Collaborate with other teams to address and escalate complex issues. - Maintain accurate and detailed...
-
Customer Service Assistant
6 months ago
Mohali, India Offshore Marketers Private Limited Full time**Responsibilities**: - Provide real-time assistance to customers through our chat platform. - Resolve customer inquiries, issues, and concerns promptly and professionally. - Utilize product knowledge to guide customers in making informed decisions. - Collaborate with other teams to address and escalate complex issues. - Maintain accurate and detailed...
-
Customer Service Assistant
1 month ago
Mohali, Punjab, India HImalayana Visionary Cosulting Services Full timeExcellent communication skills with no compromise on grammar mistakes Immediated joiner Rotational Shift Experience 1 year in BPO sector Documented Pay: ₹20,000.00 - ₹30,000.00 per month Schedule: - Rotational shift **Education**: - Higher Secondary(12th Pass) (required) **Experience**: - total work: 1 year (required) - Customer service: 1 year...
-
Customer Service Assistant
2 months ago
Mohali, Punjab, India abc Full timegood communication skills fresher experienced both can apply salary 10k-17k **Job Types**: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹17,000.00 per month Schedule: - Rotational shift **Education**: - Higher Secondary(12th Pass) (required) **Experience**: - total work: 1 year (preferred) - Customer service: 1 year...
-
Customer Service Assistant
2 months ago
Mohali, Punjab, India abcd Full timeFresher and experience both can apply Immediate joiner Salary 12k to 17k Work from office Rotational shift Location Mohali Good communication skills **Job Types**: Full-time, Fresher Pay: ₹12,000.00 - ₹17,000.00 per month Schedule: - Rotational shift **Education**: - Higher Secondary(12th Pass) (required) **Experience**: - total work: 1...