Customer Retention Executive
5 months ago
**Job Title-Customer Retention Executive -Executive**
**Salary: 3LPA**
**Location-Chennai**
**Department
- TARANG-Operations**
**Sub-Department
- Persistency**
**Reporting to State Operations**
**PURPOSE OF THE POSITION: Mention briefly the purpose of the position**
- **To improve the district renewal performance and to give the customer service better in terms of retention /persistency inputs & output there by increasing customer’s loyalty;**_
**DUTIES & RESPONSIBILITIES**:
**Please list down all the major & routine duties & responsibilities below**
- _**Meet the persistency Business targets for the location districts;;**_
- _**Coordinating with State Operations team and ABH and identify opportunities for improving the persistency numbers for the location;**_
- _**Also, Introduce & drive initiatives which strengthen the Persistency focus for ex: NACH mandates /Novo pay-related communication etc**_
**MINIMUM REQUIREMENTS: Educational qualifications, minimum years of service and other**
**additional skills required for the position**
**Educational**
**Qualifications: Graduation**
**Years of Experience**
**& other specifications**
- _**Minimum 1-3 yrs experience of relevant Experience**_
- _**1-2 yrs collections (Loans /Insurance /Field activities)experience is preferable;**_
- _**Knowledge in MS Office preferable;**_
- _**Persistency and renewals target focused activities exposure 1-2 Yrs is preferable;**_
- _**Ready to travel at least 7days a month;**_
**Additional Skill Required: Retention experience in the Insurance sector**
**Any Other Specification: NA**
Schedule:
- Day shift
Ability to commute/relocate:
- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 6303771449
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