Commercial Coordinator

1 week ago

Gurugram Haryana, India Accor HQ Full time

**#BeLimitless**

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality.

Do what you love; care for the world; dare to challenge the status quo #BELIMITLESS

**Job Purpose**:
The position is responsible for organising all of the administrative activities that facilitate the smooth running of the commercial by department providing secretarial and administrative support to ensure organizational effectiveness and efficiency.

**Key Interactions**:
**Internally**:

- IMEAT Hub and Paris HQ Teams
- Executive Committee members in the regional office
- Area General Managers/ Director of Operations
- General Managers
- Head Of Commercial India
- _Director of Technical Services_

**Externally**
- Consultants : Various, Multiple Vendors, Suppliers

**Primary Responsibilities**:
**1**st** primary responsibilities**
- Locates and attaches appropriate file correspondence and upkeep of all private and confidential matters related to the department
- Completes operational requirements by scheduling and assigning employees; following up on work results.
- Contributes to team effort by accomplishing related results as needed.
- Set up a systematic and efficient filing system, both for hard files as well as all electronic data, that enables quick retrieval. Ensure all files are kept up to date at all times
- Prepare the relevant materials for all meetings attended by the Head oF commercial and Director of Technical Services.
- Prepares outgoing mail
- Type, take dictation and minutes, draft letters, file and trace, compose correspondence
- Arranging travel, meetings and appointments

**2**nd** primary responsibilities**
- Organize office operations and procedures
- Liaise with other agencies, organizations and groups
- Ensure protection and security of files and records
- Orient and train employees when required
- Partner with Talent & Culture to maintain office policies as necessary

**3**rd** primary responsibilities**
- Maintains timekeeping records and schedules
- Maintain organized files

**Other Responsibilities**
- Attends and contributes to all Meetings as required
- Provide a courteous and professional service at all times
- Handle guest and employee enquiries, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.

**Main Complexity/Critical issues in the Job**
- Prioritizing the job in hand based on the urgency and completing it at the stipulated time.
- Major challenge being liaising with internal departments and follow up to complete the work.
- Managing the workload is one of the biggest challenges. Conflicting priorities among executives can make feel fragmented, especially when last-minute changes occur.
- Often encountered the unexpected visitors/ colleagues that can causes time constraints to the day to day activities especially if you have urgent tasks to complete..

**OUR VALUES**

Our values are our common language, they drive us every day. Embodied in and flowing through our Heartist program, a symbol of our identity and culture, these values are the bedrock that binds us to the Group. They perpetuate and spread -beyond professions, persons, countries and cultures
- the sense of hospitality and service, our strength and nourishment of the Group’s success worldwide.

**Guest Passion**

We obsess over our customers. Our guests are the driver of our decisions and our actions. We put them first, we care for them. We go the extra mile for them. We enjoy doing it.

**Sustainable Performance**

We believe that hospitality has the power to unlock a better tomorrow. We act for good to support & empower the communities in which we live and protect the planet that you visit.

**Respect**

We are connected with the world, and to others. We enjoy the mix of cultures. We are proud of our differences. We put you first and we value you, whoever you are. We care for the planet

**Spirit of Conquest**

Our guests are globetrotters, and so are we. We want to be where they want to be. We explore, we initiate, and we develop. We are ambitious for our guests. We make the impossible possible, we have fun doing it.

**Trust**

Hospitality is a team sport, and we’re stronger when we trust and support each other. We believe in natural kindness, respect our differences and value all voices. We work as one team, to say what we do, and do what we say.

**Innovation**

We dare to challenge the status quo. We embrace innovation and challenge ourselves to do things better and faster. We take risks, dream the impossible and make it possible.

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