Resident Services Coordinator

4 weeks ago

Fort Mumbai Maharashtra, India WinnCompanies Full time

**_Our Benefits_***: Full-time US employees are eligible to participate in the following benefits:

- Generous time off policies (including 11 paid holidays (12 for MA employees); Generous Accrued Time Off increasing with years of service; Generous paid sick time; Annual day of service; Floating Holiday)
- 401(k) plan options with a company match
- Various Comprehensive Medical, Dental, & Vision plan options
- Flexible Spending Account, Dependent Care Flexible Spending Account, Health Savings Account options with HSA annual employer contribution
- Long Term Disability and voluntary Short Term Disability; Basic Term Life Insurance and AD&D; optional supplemental life insurance
- Health Expense Reimbursement program (including gym memberships, equipment, and subscriptions)
- Tuition Reimbursement program and continuous training and development opportunities
- Wellbeing program (group challenges, seminars, opportunities to earn points to reduce medical premiums), Employee Assistance Program, & Commuter and Parking Reimbursement options
- Employee Corporate Discount Programs (Verizon Wireless, Home Depot Pro, Staples, and more)
- Flexible and/or Hybrid schedules are available for certain roles
- Employee Relief Program supporting employees with unexpected hardships that place undue financial stress on them and their families

WinnCompanies is looking for a Resident Services Coordinator to join our military team at Fort Cavazos, TX. In this role, you will assist and coordinate all requests from military families with the property management team, including move ins, move outs, inquiries, and community standards enforcement. You will also maintain curb appeal and coordinate community activities focused on education, socialization, and prevention.

**Responsibilities**:

- Conduct move-out assessments with departing residents and assess any charge for damages.
- Administer move-in paperwork and home inspections with residents.
- Answer resident questions and assist in resolving resident complaints.
- Provide high standard of customer service to residents through a prompt and courteous response to all inquiries.
- Responsible for monitoring curb appeal throughout the community and office and maintaining the cleanliness, housekeeping, and general appearance of the office, amenities, models, and common areas of the property, including trash pick up.
- Assist in the inspections of vacant homes and take appropriate action to prepare the for rent-ready status.
- Actively participate in organization and execution of company-sponsored resident events including social events, educational classes, and community programs.
- Conduct neighborhood tours and home showings for qualified potential residents.
- Maintain a fundamental working knowledge of all lease documentation and resident guide policies and procedures.

**Requirements**:

- High school diploma or GED equivalent.
- Minimum of 1 year of relevant work experience.
- A valid driver's license in good standing and ability to meet the driving records standards outlined in the Company Safe Vehicular Operations Policy.
- Experience with computer systems, particularly Microsoft Office Suite.
- Outstanding verbal and written communication skills.
- Excellent customer service skills.
- May require nights and weekends for special events.

**Preferred Qualifications**:

- Associate's degree in business or related field.
- Experience with Yardi or RealPage property management software.
- Experience in property management.
- CALP designation.

**Why WinnCompanies?**

**_ A job you can brag about_***: WinnCompanies is a nationally recognized leader in property management and development. Our team members are committed to helping people in the communities we serve.

**_ A job that challenges you_***: Our team members are responsible for our growth and success, and we challenge them to constantly be their best in our fast-paced workplace.

**_ A job you can learn from_***: We reward our team’s passion and hard work with consistent learning and development opportunities.

**_ A team that cares_***:We value teamwork, innovation and mutual respect.

**About Us**

With 3,700 team members working across 600+ locations in 23 states and D.C., WinnCompanies is the #1 manager of affordable housing and a leader in developing and managing mixed-use properties, market rate properties and military housing.

Operations, sales, compliance, maintenance, marketing, IT, HR, accounting and finance. No matter your passion, your work at Winn will impact people who are more than just residents to us. They’re individuals, families and heroes.

If you are a California Resident, please see our Notice of Collection here.
- this internal link_
- ._

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