![EXFAQ SYSTEMS PVT LTD](https://media.trabajo.org/img/noimg.jpg)
Executive - Operations (Service Coordination)
2 weeks ago
EXFAQ Systems Pvt. Ltd. a 13 year old Security Systems (System Integration) firm is looking for a Executive - Operations (Service Coordination) for its head office located in Andheri (W), Mumbai
Role:
1. Receive break down/service & maintenance calls
2. Understand from clients and end-users, to determine the nature of dysfunction in the equipment
3. Collect detailed information, perform thorough analysis and rely on experience and judgment to determine the most effective method of resolution.
4. Work in collaboration with engineers and other senior staff as needed to provide effective end user support and issue resolution
5. Register service calls in service register
6. Create and maintain service information in the company enterprise database
7. Align visits of Engineers to customers who will resolve all customer queries
8. Take closure feedback from customer
Timing
Monday to Saturday, 10:00 am to 6:00 pm
Salary
18-22 K pm
Essential Qualifications:
Graduate
EXFAQ Systems Pvt. Ltd.
Address:
B/2, 1st Floor, Jeevan Sangam,
Above State Bank of India,
Near Bhavan’s College, Off J.P. Road,
Andheri (W), Mumbai - 400058
**Salary**: ₹10,000.00 - ₹22,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
Application Question(s):
- ready to work in mention salary
- Willing to travel in all over Mumbai
- Current resident location
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Andheri, Mumbai, Maharashtra (required)
Ability to Relocate:
- Andheri, Mumbai, Maharashtra: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 8655999666
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