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Tpl App Executive
2 weeks ago
**Job Title**: TPL App Executive (Hyderabad) - **Work From Home**
**Key Responsibilities**:
App Promotion: - Actively market the TPL App by visiting tennis academies throughout Hyderabad, aiming to enhance its visibility and encourage engagement among players, coaches, and administrative staff. - Collaborate with marketing teams to develop and implement creative promotional strategies for the app, geared toward maximum reach and impact.
Helpline Management: - Direct operations for the TPL Helpline, addressing inquiries and concerns from stakeholders including academies and individual players. - Guarantee prompt and effective solutions to issues communicated through the helpline, ensuring a high level of user satisfaction.
User Coordination: - Serve as the primary contact for app users, maintaining open channels of communication and providing timely responses to feedback. - Exchange insights with coordinators from other cities, incorporating their experiences to enhance the TPL App's relevance and functionality in Hyderabad.
Query Resolution: - Take responsibility for resolving any questions or issues related to the TPL App and associated software activities, routing complex concerns to the appropriate personnel.
Academy Support: - Offer essential support to affiliated tennis academies in adopting and utilizing TPL software, especially for the coordination and execution of TPL tournaments
**Qualifications**:
Proven experience in marketing, communication, or a related field.
A solid understanding of tennis, including rules, player dynamics, and tournament structures.
Strong interpersonal skills with a knack for building professional relationships.
Technical proficiency with mobile apps and software.
Exceptional problem-solving abilities and customer service orientation.
Ability to work independently and as part of a collaborative team.
**Salary**: ₹25,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
Application Question(s):
- What is your current salary?
- What is your expected salary?
- Total how many years of experiences you hold?
- What will be your notice period?
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Mumbai, Maharashtra (required)
Ability to Relocate:
- Mumbai, Maharashtra: Relocate before starting work (required)
Work Location: In person
**Speak with the employer**
+91 9769766183
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