Customer Support Executive in Freight Forwarding
2 weeks ago
**Make outgoing calls for follow-up cases and ensure closure.**:
- **To generate freight enquiry by making outbound calls against provided leads.**:
- **Manage social media queries on Instagram, WhatsApp, and Facebook & Twitter**:
- **To Communicate with international buyers by mail & call to explain our exportable products.**:
- **To make Proforma Invoice & send quotations till closer.**:
- **To liaising with Supply Chain Team, ie. exporter, shipping line, Airline, Transporter.**
**Job Timing**:
- **10:00 am to 6:00 pm (Monday to Friday)**:
- **10:00 am to 1:00 pm (Saturday)**
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹12,000.00 - ₹18,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Flexible schedule
- Paid sick time
- Paid time off
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
Ability to commute/relocate:
- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)
**Language**:
- English. Hindi & Gujarati (required)
Expected Start Date: 15/08/2023
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