International Customer Service
5 months ago
Hi Team,
We are hiring for a new process (Falcon). It is a pure customer support process with 24*7 shift with 5 days working with 2 rotation offs.
Interview mode : Virtual
Please find below the JD FYR.
HEXAWARE TECHNOLOGIES
Process : Falcon (Vodafone Qatar)
Pure Inbound Process / Outbound Retention / Telesales
Qualification:
- HSC or Graduate BPO Experience
Experience into Customer Service would be an added advantage
Shift Timing : 24*7 (Rotational any 9 hours).
Working Days : 5
Week Offs : Any 2 Rotational
**Salary**: upto 280000 LPA
HSC or Graduate Experience Maximum 27K Net + Incentives.
Excellent Communication mandatory (International Voice Selects Only)
Work Location: LOMA IT Park, Ghansoli
Rounds of Interview : ( Virtual )
1. HR
2. Operation
Note
Work from office
Job Role
Solving the queries of the Customer related to Postpaid / Prepaid Customers.
**Job Types**: Full-time, Permanent
Pay: ₹25,000.00 - ₹27,000.00 per month
**Benefits**:
- Health insurance
- Leave encashment
- Provident Fund
Schedule:
- Rotational shift
Supplemental pay types:
- Commission pay
- Performance bonus
- Yearly bonus
**Education**:
- Higher Secondary(12th Pass) (required)
**Experience**:
- Customer service: 1 year (required)
**Language**:
- English (required)
Work Location: In person
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