International Customer Support

6 months ago


Ghansoli Navi Mumbai Maharashtra, India SM IT Services Full time

We are hiring for a new process. It is a pure customer support process with 24/7 shift with 5 days working with 2 rotation offs.

Interview mode : Virtual

Please find below the JD FYR.

Pure Inbound Process

Qualification:

- 1. HSC or Graduate Fresher

2. HSC or Graduate any Experience

Experience into Customer Service would be an added advantage

Shift Timing : 24*7 (Rotational any 9 hours).

Working Days : 5

Week Offs : Any 2 Rotational

**Salary**: upto 3,75,000 LPA

1. HSC or Graduate Experience Maximum 27,000 Net + Incentives. (Telecom or collection experience International)

Excellent Communication mandatory (International Voice Selects Only)

Work Location: LOMA IT Park, Ghansoli

Rounds of Interview : ( Virtual )

1. HR

2. Operation

Note

Work from office

Job Role

Solving the queries of the Customer related to Postpaid / Prepaid Customers.

Age: 36

**Job Types**: Full-time, Permanent

**Salary**: ₹20,000.00 - ₹400,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Monday to Friday
- Rotational shift
- UK shift
- US shift
- Weekend only

Supplemental pay types:

- Joining bonus
- Performance bonus
- Shift allowance
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 8349914567



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