Customer Support Representative

5 months ago


Delhi Delhi, India SSS Placement Consultants & Event Management Full time

Job Profile:

- Customer Support Representative (Team Lead)

Industry:

- E-commerce (Product base)

Job Description:

- Responsibilities list:

- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Take the extra mile to engage customers

Experience:

- 3 to 5 years

Salary:

- 25 to 30k

Location:

- Wazirpur Industrial Area

**Salary**: ₹25,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 5 years (preferred)
- Customer service: 4 years (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Delhi, Delhi (required)

Ability to Relocate:

- Delhi, Delhi: Relocate before starting work (required)

Work Location: In person

**Speak with the employer**
+91
7042417170



  • Delhi, Delhi, India RankBloc Services Full time

    Job Title: Customer Support RepresentativeWe are seeking a skilled Customer Support Representative to join our team at RankBloc Services. This is a fixed job with a day shift only, Monday through Saturday. The ideal candidate will have at least 6 months of experience in customer support.Responsibilities:Provide excellent customer service to our...


  • Delhi, Delhi, India Apna Jobs (Delhi & NCR) Full time

    We are seeking a Customer Support Representative to provide exceptional assistance to our customers with technical issues related to our products and services.This role involves resolving customer queries, recommending solutions, and guiding product users through features and functionalities. The ideal candidate should possess excellent communication skills,...


  • Delhi, Delhi, India Core Connect HR Consultants Full time

    Customer Support Representative Job DescriptionWe are seeking a highly organized and mature individual to join our team as a Customer Support Representative. The ideal candidate will have a sales background and excellent communication skills in English and Hindi.Key Responsibilities:Receiving inbound calls and providing counseling to medical and engineering...


  • Delhi, Delhi, India Apna Jobs (Delhi & NCR) Full time

    We are seeking a skilled Customer Support Representative to join our team at Apna Jobs (Delhi & NCR). As a key member of our customer support team, you will be responsible for providing exceptional support to our customers, ensuring their technical issues are resolved efficiently and effectively.Key responsibilities include:Responding to customer inquiries...


  • Delhi, India Timeshare Vacation Club Full time

    Job Vacancy: Customer Support RepresentativeLocation: BangaloreWorking Hours:- Weekdays: 9:00 AM to 6:00 PM- Saturday: 9:00 AM to 1:30 PM- Experience Required: Minimum 2 years in a similar fieldAbout the Role:We are looking for a Customer Support Representative to join our team in Bangalore. In this role, you will be responsible for helping members book...


  • Delhi, India Timeshare Vacation Club Full time

    Job Vacancy: Customer Support RepresentativeLocation: BangaloreWorking Hours:Weekdays: 9:00 AM to 6:00 PMSaturday: 9:00 AM to 1:30 PMExperience Required: Minimum 2 years in a similar fieldAbout the Role:We are looking for a Customer Support Representative to join our team in Bangalore. In this role, you will be responsible for helping members book...


  • Delhi, Delhi, India Integrated Language Solutions Full time

    Job SummaryIntegrated Language Solutions is seeking a highly skilled and multilingual Customer Support Representative to join our team. As a key member of our sales and support team, you will be responsible for providing exceptional customer service to our clients across various international markets.Key Responsibilities• Field inbound sales and support...


  • Chawri Bazaar, Delhi, Delhi, India Tweak And Turn Consultations Full time

    Job Summary We are seeking an experienced and skilled Customer Support Representative with a strong will have 2-3 years of experience in customer support, possess excellent English communication skills, and have a proactive approach to solving customer issues. This role requires a blend of customer service expertise and an operational mindset to support...


  • Delhi, Delhi, India IDigitalPreneur Full time

    Customer Support Role OverviewThe Customer Support Specialist plays a vital role in delivering exceptional support to our Kannada-speaking customers. This position is crucial in ensuring customer satisfaction and promoting brand loyalty.Key Responsibilities:Respond to customer inquiries via phone, email, and chat in a timely and professional manner.Identify...


  • Janakpuri, Delhi, Delhi, India Kareer Hub Full time

    Customer Support Representative **Salary**: 35k CTC Graduation is Mandatory Morning Shifts Location: Janakpuri West, Delhi Call Priyanshi: 9650005227 **Job Types**: Full-time, Permanent Pay: ₹15,000.00 - ₹25,000.00 per month **Benefits**: - Health insurance - Paid sick time - Provident Fund Schedule: - Day shift - Fixed shift Supplemental pay...


  • Delhi, Delhi, India IDigitalPreneur Full time

    Customer Support SpecialistAt IDigitalPreneur, we are seeking a highly skilled Customer Support Specialist to join our team. This role plays a crucial part in providing exceptional support to our Telugu-speaking customers. The ideal candidate will be responsible for addressing inquiries, resolving issues, and providing product or service information in...


  • Delhi, India Varma Capital Full time

    Customer Support Representative JDRole:Customer Support RepresentativeEmployment Type: Full-TimeShift:US ShiftAbout Us:Varma Capital is a distinguished investment firm that excels in growth equity strategies, with a strong emphasis on value creation through a “buy and build” methodology. Our mission is to empower brands to realize their full potential by...


  • Delhi, Delhi, India Vision IAS Full time

    **Job Title: Customer Support Representative** **Location**: New Delhi - Karol Bagh **Company: Vision IAS** About Us: Our Institute is dedicated to providing top-tier coaching for various competitive examinations. Our team is passionate about supporting students to achieve their career goals and make a positive impact in society. Join us in helping...


  • Karol Bagh, Delhi, Delhi, India LoudLess Full time

    Monsui, a premier fashion brand, seeks a Remote Customer Support Representative. Ideal for those with impeccable written English skills and a passion for customer satisfaction. **Responsibilities**: - Assist with size exchanges, refunds, and general queries. - Maintain accurate records and collaborate with the team. **Requirements**: - Prior customer...


  • Pitampura, Delhi, Delhi, India NA Consultants Pvt Ltd Full time

    Job Title: Customer Support Representative Location: Subhash Nagar Pitampura, New Delhi Education: 12th or Graduate Job Timings: 1:15 PM IST to 10:30 PM IST (5 days a week) Interview Timings : 3:00 PM to 8:30 PM Note: We are looking for immediate joiners. Thanks Neha Trivedi NA Consultants Pvt Ltd. **Job Types**: Full-time, Permanent, Fresher Pay:...


  • Delhi, India Timeshare Vacation Club Full time

    Job Vacancy: Customer Support RepresentativeLocation:BangaloreWorking Hours:Weekdays:9:00 AM to 6:00 PMSaturday:9:00 AM to 1:30 PMExperience Required:Minimum 2 years in a similar fieldAbout the Role:We are looking for aCustomer Support Representativeto join our team in Bangalore. In this role, you will be responsible for helping members book vacations,...


  • Safdarjung Enclave, Delhi, Delhi, India BAGLA TECVISION PRIVATE LIMITED Full time

    **JOB TITLE: CUSTOMER SUPPORT REPRESENTATIVE** **About Us**: Rackonnect is a hyperlocal sports-tech platform aiming to bring a powerful impact on India's racket sports fraternity. We wish to make racket sports accessible to everyone regardless of their age, gender, and economic background. **Job Overview**: **Key Responsibilities**: - Provide accurate...


  • Delhi, India Central Data Storage Full time

    About Central Data StorageCentral Data Storage is a premier provider of data backup and recovery solutions, committed to safeguarding our clients' critical data with cutting-edge technology and unrivaled customer service. We pride ourselves on creating long-lasting relationships with our customers by consistently delivering reliable and secure solutions that...


  • Delhi, Delhi, India Vision IAS Full time

    Job Title: Admin Executive for Customer Support Representative Team Location: New Delhi Company: Vision IAS About Us: Vision IAS is India's premier Research and Training Institute for UPSC Civil Services Examination. We stand out as one of the best IAS academies in the country due to its extensive physical presence in over 10 cities and its nationwide...


  • Delhi, India Central Data Storage Full time

    About Central Data StorageCentral Data Storage is a premier provider of data backup and recovery solutions, committed to safeguarding our clients' critical data with cutting-edge technology and unrivaled customer service. We pride ourselves on creating long-lasting relationships with our customers by consistently delivering reliable and secure solutions that...