Associate Csm

3 weeks ago

Bengaluru, India IBM Full time

**Introduction**

**Your Role and Responsibilities**
We are seeking individuals with business and technology consulting experience to configure and implement SaaS solutions for our customers. Consultants function as integrators between business needs and technology solutions. Your efforts will directly impact the value realized by the customer and the ultimate success of the relationship.

This role will work closely with customers and the Apptio Field Delivery team to design

and configure customer solutions. If you have the passion and energy to work in an

entrepreneurial and fast paced environment, you are the person we are looking for

**Required Technical and Professional Expertise**
- Overall 3-5 years of industry experience.
- assist in gathering functional and business requirements from the client and translate them into a functional hosted solution design which meets customer needs, provides maximum solution value, and is within scope of Apptio products/services
- Configure, test, and document Apptio dashboards and underlying data models to meet functional specifications
- Work closely with other analysts and consultants in the organization to leverage skill sets and meet deliverable deadlines
- Provide customer with end user training as needed
- Collaborate with other departments in the company to ensure customer satisfaction and resolve issues in a timely fashion
- Work with the product management and development organization to channel client feedback into future releases of the Apptio product suite
- Work with content management to consolidate commonalities across customers into best practices and product templates

**Preferred Technical and Professional Expertise**
- Self starter able to come up to speed on complex, difficult concepts with mínimal assistance
- Team player with solid communication and presentation skills
- Ability to breakdown complex information into simple solution requirements
- Strong to expert skills in data analysis/manipulation
- Knowledge of enterprise IT organizational, business, and technical environments
- Strong English written/ oral skills
- General understanding of basic financial concepts such as general ledger, budget, forecast and cost
- Experience with Apptio tool and certification
- Experience with data dictionaries, data analysis and relational databases
- Skilled at working with large data sets, quickly detecting and resolving data related issues
- Skilled at completing technical design via iterative mockups
- Basic programming skills and data analytics e.g. HTML, SQL, Excel, Access, Business Objects, etc.

Basic Qualifications
- Client focused attitude a customer advocate.
- Ability to demonstrate analytical and problem solving skills

**About Business Unit**

In a world where technology never stands still, we understand that, dedication to our clients success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.
Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment everyday, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide on-going feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions everyday is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome focused approach within everything that they do.

Are you ready to be an IBMer?

**About IBM**

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

**Location Statement**

IBM is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics

  • OML - Senior Associate - Customer Success

    3 weeks ago

    Bengaluru, India OML Entertainment Private Limited Full time

    Senior Associate - Customer Success As the Senior Associate in the Customer Success team at Hypothesis, you will play a key role in establishing and nurturing relationships with our clients. You'll be the bridge between our clients and our platform, ensuring their needs are understood and addressed. This role requires a strategic thinker who is...

  • Csm Associate

    3 weeks ago

    Bengaluru, India Settlin Full time

    **Roles and Responsibilities**: - Collect and drop off documents to builder office, buyer and seller, lawyer office, banker - Liaison with govt offices like the SRO, BBMP, BESCOM, etc. - Khata services: procurement, transfer, bifurcation of Khata - getting information from BBMP office, getting quotations - Tax service: To get property assessment done and...

  • Associate Csm

    2 weeks ago

    Bengaluru, Karnataka, India Acceldata Full time

    Bengaluru, KarnatakaWork Type: Full TimeAbout Acceldata Acceldata is an enterprise Data Observability organization that was first to the market, having coined the term 'Data Observability' in 2018. Founded by industry veterans who have spent decades in the AI, Analytics, and Data Monitoring space, Acceldata is a startup in the hypergrowth phase. Having...

  • Associate Csm

    3 weeks ago

    Bengaluru, India Acceldata Full time

    Bengaluru, Karnataka Work Type: Full Time **About Acceldata** - Acceldata is an enterprise Data Observability organization that was first to the market, having coined the term ‘Data Observability’ in 2018. Founded by industry veterans who have spent decades in the AI, Analytics, and Data Monitoring space, Acceldata is a startup in the hyper-growth...

  • Associate Csm

    2 weeks ago

    Bengaluru, Karnataka, India IBM Full time

    IntroductionYour Role and ResponsibilitiesWe are seeking individuals with business and technology consulting experience to configure and implement SaaS solutions for our customers. Consultants function as integrators between business needs and technology solutions. Your efforts will directly impact the value realized by the customer and the ultimate success...

  • OML - Senior Associate - Customer Success

    2 weeks ago

    Bengaluru, Karnataka, India OML Entertainment Private Limited Full time

    Senior Associate - Customer Success As the Senior Associate in the Customer Success team at Hypothesis, you will play a key role in establishing and nurturing relationships with our clients. You'll be the bridge between our clients and our platform, ensuring their needs are understood and addressed. This role requires a strategic thinker who is...

  • Associate Servicenow Developer

    3 weeks ago

    Bengaluru, India Ecolab Full time

    JOB DESCRIPTIONThis role will join the ServiceNow Platform team. The ideal candidate should possess a strong technical background in ServiceNow development and platform service management practices. You will collaborate with cross-functional teams to analyze requirements, design solutions, and implement enhancements to our ServiceNow instances, ensuring...

  • Associate Csm

    4 weeks ago

    Bengaluru, India IBM Full time

    **Introduction** **Your Role and Responsibilities** We are seeking individuals with business and technology consulting experience to configure and implement SaaS solutions for our customers. Consultants function as integrators between business needs and technology solutions. Your efforts will directly impact the value realized by the customer and the...

  • Associate Csm

    3 weeks ago

    Bengaluru, India IBM Full time

    Introduction Your Role and Responsibilities We are seeking individuals with business and technology consulting experience to configure and implement SaaS solutions for our customers. Consultants function as integrators between business needs and technology solutions. Your efforts will directly impact the value realized by the customer and the ultimate...

  • Associate Cloud Csm

    2 weeks ago

    Bengaluru, Karnataka, India IBM Full time

    IntroductionAs an Industry Consultant for Apptio Cloud ability product, you will be responsible for ensuring that customers have a successful experience using the product. Provide ongoing support to customers, monitor their usage of the product, and identify opportunities for upselling or cross-selling. Serve as the primary point of contact for a portfolio...

  • Associate Servicenow Developer

    1 month ago

    Bengaluru, India Ecolab Full time

    JOB DESCRIPTION This role will join the ServiceNow Platform team. The ideal candidate should possess a strong technical background in ServiceNow development and platform service management practices. You will collaborate with cross-functional teams to analyze requirements, design solutions, and implement enhancements to our ServiceNow instances, ensuring...

  • Associate Servicenow Developer

    4 weeks ago

    Bengaluru, India Ecolab Full time

    JOB DESCRIPTION This role will join the ServiceNow Platform team. The ideal candidate should possess a strong technical background in ServiceNow development and platform service management practices. You will collaborate with cross-functional teams to analyze requirements, design solutions, and implement enhancements to our ServiceNow instances, ensuring...

  • Associate Scrum Master

    4 weeks ago

    Bengaluru, India TheMathCompany Full time

    **ROLE DESCRIPTION** As a Scrum Master, you'll have the opportunity to work on some of latest problems being solved in the data science Universe. All our projects entail working on cutting edge technologies and cloud processing systems, data warehouses and data lakes to help manage the ever-growing information needs of our customers. **REQUIRED...

  • Associate Cloud Csm

    3 weeks ago

    Bengaluru, Karnataka, India IBM Full time

    Introduction As an Industry Consultant for Apptio Cloud ability product, you will be responsible for ensuring that customers have a successful experience using the product. Provide ongoing support to customers, monitor their usage of the product, and identify opportunities for upselling or cross-selling. Serve as the primary point of contact for a portfolio...

  • Associate Servicenow Developer

    2 weeks ago

    Bengaluru, Karnataka, India Ecolab Full time

    JOB DESCRIPTION This role will join the ServiceNow Platform team. The ideal candidate should possess a strong technical background in ServiceNow development and platform service management practices. You will collaborate with cross-functional teams to analyze requirements, design solutions, and implement enhancements to our ServiceNow instances, ensuring...

  • Associate

    1 month ago

    Bengaluru, India Apex Group Ltd (India Branch) Full time

    Associate - Hedge Fund Accounting Bangalore/Pune/ Kolkata- India Shift Timings- Based on Business Requirements The successful candidate will join the Fund Services team as a Hedge Fund Accountant and will be closely working with Client Service Managers based in Middle East/Europe/Singapore/US regions in connection with the performance of duties related to...

  • Associate - Projects

    2 weeks ago

    Bengaluru, Karnataka, India Cognizant Technology Solutions Full time

    **Not Applicable** **Qualification**: Not Applicable ** Responsibility**: Not Applicable **Must Have Skills** - ServiceNow CSM - After Sales&Serv(Manlog) **Good To Have Skills** - SNOW Custom Apps Industry Soln - ServiceNow Performance Analyti - ServiceNow Enterp Service Mgmt **Employee Status **:Full Time Employee **Shift **:Day Job **Travel...

  • Sr ServiceNow Developer

    2 months ago

    Bengaluru, India ECI Full time

    ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their...

  • Associate Scrum Master

    2 weeks ago

    Bengaluru, Karnataka, India TheMathCompany Full time

    ROLE DESCRIPTIONAs a Scrum Master, you'll have the opportunity to work on some of latest problems being solved in the data science Universe. All our projects entail working on cutting edge technologies and cloud processing systems, data warehouses and data lakes to help manage the ever-growing information needs of our customers.REQUIRED QUALIFICATIONSWe are...

  • Sr ServiceNow Developer

    2 weeks ago

    Bengaluru, Karnataka, India ECI Full time

    ECI is the leading global provider of managed services, cybersecurity, and business transformation for mid-market financial services organizations across the globe. From its unmatched range of services, ECI provides stability, security and improved business performance, freeing clients from technology concerns and enabling them to focus on running their...