Associate Servicenow Developer

7 months ago

Bengaluru, India Ecolab Full time
JOB DESCRIPTION

This role will join the ServiceNow Platform team. The ideal candidate should possess a strong technical background in ServiceNow development and platform service management practices. You will collaborate with cross-functional teams to analyze requirements, design solutions, and implement enhancements to our ServiceNow instances, ensuring seamless integration with existing systems and business processes. We are looking for a team member who is innovative, eager, driven and motivated to rise to the challenges of a continuously evolving technological industry, and who wants to make an impact on the user experience of the businesses globally.

What You Will Do:

• Perform day to day support, administration and maintenance of the ServiceNow platform including midservers and integration points

• Work directly with end users to troubleshoot and resolve support issues

• Review and provide ample feedback on documented business requirements to be able to fulfill acceptance criterias

• Develop clear and concise technical and process documentations

• Develop, install, and troubleshoot ServiceNow applications with possible integration with other programs

• Troubleshoot bugs, fix defects, support users and build enhancements for applications built in the platform

• Perform code reviews to ensure that the quality is being met with regard to coding standards, integration, extensibility, and security.

• Assist in maintaining detailed documentation of application design and code generation techniques used to train other developers on ServiceNow system software.

• Ensure that the application and enhancements behave as designed by testing it for bugs and performance during all stages of the development process.

Minimum Requirements:

• ServiceNow - Certified System Administrator

• Bachelor’s degree in computer science, Information Technology, or a related field

• 2-4 years IT work experience

• Minimum 2 years of working experience as a ServiceNow Developer, preferably with more than 1 product expertise such as HRSD, CSM, ITSM, SPM & ITOM

• Proficiency in JavaScript, HTML, CSS, and XML with hands-on experience in ServiceNow scripting and development

• Working experience with forms, fields, view, client scripts, UI policy and actions • Familiarity working in an Agile environment with focus in SCRUM methodologies.

• Strong analytical and problem-solving skills to design effective ServiceNow solutions

• Ability to work collaboratively in a team-oriented environment, effectively communicating complex technical concepts to both technical and non-technical stakeholders

• Excellent organizational and time management skills to handle multiple projects simultaneously • Experience with API Integrations with other systems • Experience with the configuration of the platform portals and service catalogs across products

• Working knowledge of ServiceNow Common Service Data Model (CSDM)

• Ability to work independently or with team

• Demonstrate strong initiative and self-starter Preferred Requirements:

• ServiceNow – Certified Application Developer

• ServiceNow – Certified Implementation Specialist ITSM/CSM/HR


Our Commitment to Diversity and Inclusion

Ecolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. Our goal is to fully utilize minority, female, and disabled individuals at all levels of the workforce. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance. In all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement, Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.

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