Patient Relation Executive

4 days ago


Bengaluru, India Qi Spine Clinic Full time

**QI Spine is excited to announce a new job opportunity We are currently seeking talented individuals to join our dynamic team. If you are passionate about helping patients to recover from back & neck pain, this could be the perfect opportunity for you.**

**Responsibilities**:

- Daily coordination with consultant / clinic head basis of the treatment advised by them.
- Helps patient to understand the value of treatment (Convincing patient to commit to treatment)
- Sales experience will be an added advantage
- Explain the tariff of the respective procedures/investigations to patients in detail.
- Maintain counselor reports daily (Advice, Conversion and Patient-wise data).
- Coordinating with finance department (Invoices, Getting Discount Approval, Billing).
- Establishing a tone of empathy that helps to resolve any patient complaints or conflicts.
- Follow up with patients at all stages.
- Doctor for life - Responsible for long term relationship management with the patient.

**Working Days**: 8 hours of 6 days work week (Rotational)

**Work Location**: Indiranagar (Should be comfortable to travel with 1 more clinic in Bangalore)

**Shift Timings**: 8 hours between 8 AM and 8 PM (should be flexible with all three shifts i.e. 8AM-4PM, 10PM-6PM & 12PM-8PM

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹25,000.00 - ₹32,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Rotational shift
- Weekend availability

Supplemental pay types:

- Performance bonus
- Yearly bonus

Ability to commute/relocate:

- Delhi, Delhi: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Handling front desk: 3 years (required)
- Upselling healthcare packages: 1 year (required)

**Language**:

- English & Kannada (required)

**Speak with the employer**
+91 9930043556



  • Bengaluru, India Chord Road Hospital Private Limited Full time

    **PATIENT RELATION EXECUTIVE** Creating a customer care desk/portal to receive feedbacks of customers—OP and IP to upgrade the levels of patient care. Counselling patients due for admissions on the protocols, facilities and pricing. Facilitating the admission processes of all Inpatients after discussing the case requirements with concerned...


  • JP Nagar, Bengaluru, Karnataka, India Sapphire skin and aesthetics clinic Full time

    A Patient Management Executive plays a crucial role in the healthcare industry, primarily focused on ensuring smooth operations, excellent patient care, and efficient communication within healthcare facilities. Here are some key responsibilities of a Patient Management Executive: 1. **Patient Care Coordination**: They oversee the coordination of patient care...


  • Bengaluru, Karnataka, India Apollo Home Healthcare Limited Full time

    **Roles and responsibilities**: 1. Responsible for generating leads, maintaining and updating discharge patients database in coordination with Apollo hospitals and meeting them in person and lead conversion. 2. Responsible for admissions/enrolments of patients for homecare services 3. Handling customer/ Patients queries related to ongoing services 4. Has...


  • Bengaluru, Karnataka, India Aveksha Hospital Full time

    To encourage excellent standards of Customer Service are delivered across all hospital departments. Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before, during and after their visit to the Hospital. Recording patient issues/complaints on the informal complaints log...


  • Jayanagar, Bengaluru, Karnataka, India H-CURA PVT LTD Full time

    **Job Title: Patient Care Executive (Multilingual Receptionist)** Location: H-Cura Homeopathy Clinic, No:779&780 3rd Floor, Sai Towers Building, South, E End Main Rd, opposite to Metro Pillar No 92, Corporation Colony, Jayanagara 9th Block, Jayanagar, Bengaluru, Karnataka 560069 **About Us**: H-Cura Homeopathy is a leading healthcare clinic dedicated to...


  • Bengaluru, Karnataka, India Aveksha Hospital Full time

    To encourage excellent standards of Customer Service are delivered across all hospital departments. - Executes exemplary customer service to drive customer satisfaction and loyalty by assisting the customer and ensuring their satisfaction before, during and after their visit to the Hospital. - Recording patient issues/complaints on the informal complaints...


  • BTM Layout, Bengaluru, Karnataka, India Apollo Home Healthcare Limited Full time

    **Roles and responsibilities**: 1. Responsible for generating leads, maintaining and updating discharge patients database in coordination with Apollo hospitals and meeting them in person and lead conversion. 2. Responsible for admissions/enrolments of patients for homecare services 3. Handling customer/ Patients queries related to ongoing services 4. Has...


  • Banashankari, Bengaluru, Karnataka, India Oasis Fertility Full time

    Job Location: Banashankari, Guntur, Tirupati, Vijayawada Work Days: Monday to Saturday Work Hours: 8.3 - 9 hours Job Purpose: Handle end to end patient’s process visiting the center. **Job Type**: 100% Day Shift Experience required: 1yr - 4yrs Educational Qualification: Graduation Remuneration: As per industry standards Job Summary: Responsible for...


  • Bannerghatta Road, Bengaluru, Karnataka, India Sukino Health Full time

    Patient lead conversion from network Hospitals - Explain to the patients about the available methods of treatment and its cost, help in financial counseling. - Bridge any communication gap between patients and doctors - Advise and encourage patients to come for required follow-up appointments - Ensure patients are comfortable and leave with a positive...


  • Bengaluru, India Dr POSITIVE HEALTH SCIENCES PVT LTD Full time

    **Job Title: Patient Relations officer (PRO)** **Location: Hyderabad, Telangana / Bangalore** **Job Summary**: Have to give financial counseling & conversion in to sales with patients. work 9 hours ( in clinics) **no field work** **Responsibilities**: a) Financial Counseling to the patients b) conversion in to the sales c) Taking care of clinic...


  • Bengaluru, India AyurVAID Hospitals Full time

    **Roles and Responsibilities**: - Calling prospective patients to understand their health concerns and set up appointments with AyurVAID doctors - Post Consultation, follow-up for treatments, review consultations and medicines - Preparing daily reports (no of enquiries, converted to consultations, lost, follow-up etc.) **Key requirements**: - Graduates...


  • BTM Layout, Bengaluru, Karnataka, India Apollo Home Healthcare Limited Full time

    **Roles and responsibilities**: 1. Responsible for generating leads, maintaining and updating discharge patients database in coordination with Apollo hospitals and meeting them in person and lead conversion. 2. Responsible for admissions/enrolments of patients for homecare services 3. Handling customer/ Patients queries related to ongoing services 4. Has...


  • Bengaluru, Karnataka, India DHAARA SPECILAITY HOSPITAL Full time

    **Job Title: Front Desk Receptionist** **Location: [Hospital Name], [City/Location]** *** **Key Responsibilities**: **Greeting and Assisting Visitors**:Welcome patients and visitors in a friendly and professional manner. Provide information and directions to various hospital departments. **Patient Registration**:Collect and verify patient information...


  • Bengaluru, Karnataka, India Apollo XCM LLC Full time

    This isan onsite position based in BangaloreIndia.Onlyapplications in English will bereviewed.Medicalexperience is not required for this role but preferred. Candidateswith a background in Hospitality / Customer Service / areencouraged toapplyApolloXCM is looking for the best Patient Relations Specialist who willbe responsible for providing excellent customer...


  • Bengaluru, India Apollo XCM LLC Full time

    This isan onsite position based in BangaloreIndia.Onlyapplications in English will bereviewed.Medicalexperience is not required for this role but preferred. Candidateswith a background in Hospitality / Customer Service / areencouraged toapply!ApolloXCM is looking for the best Patient Relations Specialist who willbe responsible for providing excellent...


  • Bengaluru, Karnataka, India Plus Health Tech Ventures Private Limited Full time

    **JD - Patient Care Executive (Ayu Mitra)** **Ayu Health is a network of high-quality hospitals focused on providing high quality healthcare for all. Ayu Health’s proprietary technology allows hospitals to serve patients at lower costs, provide a better experience, and maintain high medical quality standards. All Ayu Health hospitals are accredited by...


  • Bengaluru, Karnataka, India AyurVAID Hospitals Full time

    Job Description: Patient Relationship ExecutiveCurrently, we are looking for smart, young individuals to work in Hospitals Operations function, as Patient Relationship Executive. The person will be responsible for ensuring Patient Satisfaction and closure for therapies for all patients visiting our centreKey Responsibilities Interaction with patients coming...


  • Bengaluru, Karnataka, India Plus Health Tech Ventures Private Limited Full time

    **JD - Patient Care Executive (Ayu Mitra)** **Ayu Health is a network of high-quality hospitals focused on providing high quality healthcare for all. Ayu Health’s proprietary technology allows hospitals to serve patients at lower costs, provide a better experience, and maintain high medical quality standards. All Ayu Health hospitals are accredited by...


  • Bengaluru, Karnataka, India Ayurvaid Hospital Full time

    **Job Description: Patient Relationship Executive** Currently, we are looking for smart, young individuals to work in Hospitals Operations function, as Patient Relationship Executive. The person will be responsible for ensuring Patient Satisfaction and closure for therapies for all patients visiting our centre **Key Responsibilities** - Interaction with...


  • Bengaluru, Karnataka, India AyurVAID Hospitals Full time

    **Job Description: Patient Relationship Executive** Currently, we are looking for smart, young individuals to work in Hospitals Operations function, as Patient Relationship Executive. The person will be responsible for ensuring Patient Satisfaction and closure for therapies for all patients visiting our centre **Key Responsibilities** - Interaction with...