Customer Support Agent

2 months ago


Lucknow Uttar Pradesh, India Hirementum Full time

Provide accurate information regarding products, services, and processes.
- Troubleshoot technical issues and guide customers through basic problem-solving steps.
- Escalate unresolved queries to the relevant departments or higher-level support.
- Follow up with customers to ensure their issues are fully resolved and they are satisfied with the service provided.
- Maintain a detailed record of customer interactions, complaints, and resolutions in the company's CRM system.
- Offer proactive solutions to improve the overall customer experience.

Pay: ₹14,000.00 - ₹15,000.00 per month

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person


  • Travel Agent

    6 months ago


    Noida, Uttar Pradesh, India My Flight Support Full time

    **Company Description** Mehu Solutions Private Limited is a comprehensive travel solutions provider based in Noida. With a relentless commitment to excellence, we strive to redefine your travel experience, making it seamless, convenient, and memorable. Our services include reservations, customer service, car rental, and travel arrangements, ensuring that...


  • Lucknow, Uttar Pradesh, India Hirementum Full time

    Provide accurate and timely resolutions to customer complaints or queries. - Maintain a polite and professional demeanor while communicating. - Document customer interactions and update records. - Collaborate with internal teams to resolve customer issues. - Meet performance targets, such as response time and customer satisfaction. Pay: ₹13,000.00 -...


  • Lucknow, Uttar Pradesh, India Hirementum Full time

    Provide accurate information about products, services, and company policies. - Resolve customer complaints and concerns efficiently, escalating complex issues to the appropriate department when necessary. - Maintain detailed records of customer interactions and transactions in the CRM system. - Collaborate with internal teams to address and resolve customer...

  • Customer Support Agent

    6 months ago


    Noida, Uttar Pradesh, India onlineinfatuation Full time

    Profile: Customer Service Agent (Blended Process) **Salary**: 35,000-40,000 CTC Location: Noida sec 60 Experience: 6 months to 1 year Shift: Rotational Shift Week offs: Rotational **Graduate and Undergraduate can apply.** **Key Responsibilities**: **1. Voice Support**: - Handle inbound and outbound calls related to telecom services, including billing...


  • Lucknow, Uttar Pradesh, India IDEAL PLACEMENT Full time

    Profile - **Customer Support Associate ( WFO )** Location - **Hazratganj, Lucknow** Qualification - **12th/ Graduation** Salary - **13,000 - 15,500/pm** Experience - **Fresher & Experience both can apply** **Job Description: - ** - **Documenting customer interactions - **Chat support agents should document customer questions, problems, solutions, and...

  • Support Agent

    3 months ago


    Gwalior, Madhya Pradesh, India SynRam Software Services Pvt. Ltd. Full time

    **Job Title**:Support Agent with Sales Skills **Company**: SynRam Software Services Pvt Ltd **Location**: Gwalior, MP **Position**: Support Agent with Sales Skills **Salary**: ₹1,00,000 - ₹3,00,000 per annum **Company Overview**: **Job Summary**: **Key Responsibilities**: Handle customer inquiries and provide timely, accurate responses via...


  • Lucknow, India Gunjan Mangal (Proprietor Of Power Solutions) Full time

    DescriptionWe are seeking a motivated and customer-focused individual to join our team as a Customer Service Agent. The ideal candidate should have 0-6 years of experience in a similar role and be able to provide excellent support to our customers in a fast-paced environment.ResponsibilitiesAnswering customer inquiries via phone, email, and chatProviding...

  • Sales Agent

    3 months ago


    Gomtinagar, Lucknow, Uttar Pradesh, India Gramik Full time

    **Job Summary**: We are looking for a dynamic and results-driven Sales Agent to join our team in the Agri-Business sector. The Sales Agent will be responsible for promoting and selling agricultural products, such as seeds, fertilizers, pesticides, farm equipment, and other agro-inputs to farmers, distributors, and retailers. The role involves building strong...

  • Telesales Agent

    3 months ago


    Noida, Uttar Pradesh, India HrCadre Consulting Full time

    Job Description: Sales Call Center Agent Industry: Term Insurance Position : Sales Call Center Agent Location: Noida Job Summary: Squadstack is looking for dynamic and motivated Sales Call Center Agents to join our team. insurance, to prospective customers. As a Sales Call Center Agent, you will play a critical role in driving revenue growth and...

  • Customer Support Agent

    2 months ago


    Noida, Uttar Pradesh, India Krishna HR solution Full time

    Job Title: Customer Service Executive (Go Magenta - US Telecom Chat Process Location: Noida, Sector 60 **Job Description**: As a Customer Service Executive for the Go Magenta process, you will be responsible for managing both chat and voice interactions, ensuring customer queries are handled efficiently and effectively. Key Responsibilities: - Handle...


  • Noida, Uttar Pradesh, India ADEO DISTINCTIONS & DIMENSIONS PVT LTD Full time

    Job Description: Company is seeking enthusiastic and dedicated Customer Support Agents to join our dynamic team in Noida. As a Customer Support Agent, you will play a vital role in providing exceptional service and support to our clients, ensuring their needs are met promptly and effectively. Key Responsibilities: Resolve customer issues by identifying the...


  • Lucknow, Uttar Pradesh, India Vaishanavi Support Services LLP Full time

    Job DescriptionVacancy for a skilled Customer Support Specialist to provide exceptional customer service and resolve queries efficiently. Key qualifications include a graduation degree and 1-2 years of experience in customer service or BPO. Excellent communication skills in English are required, along with knowledge of computer, internet, MS Office, and...


  • Lucknow, India Vaishanavi Support Services LLP Full time

    Vacancy for customer support RepresentativeQualification : GraduationExperience:-1 to 2 years in customer service /BPO etc .Good communication skills in English required.Knowledge of computer , Internet Ms office and E commerce.Job descriptionInteract with prospect and existing customersSolve their queriesHelp them make the purchaseGrievances handlingChat...

  • Customer Care Agent

    3 months ago


    Lucknow, Uttar Pradesh, India BCE Pvt. Ltd. Full time

    Looking for customer service executives/operations executive, Qualification - Good English and Ethics, Computer knowledge Experience - Minimum 1 year working with a CRM system Location - Gomti Nagar Lucknow, Salary - 15-30k per month Schedule: - Night shift Ability to commute/relocate: - Lucknow, Uttar Pradesh: Reliably commute or planning to...

  • Chat Support Executive

    3 months ago


    Lucknow, Uttar Pradesh, India IDEAL PLACEMENT Full time

    Profile - **Chat Support Executive (Work From Office )** Location - **Hazratganj, Lucknow** Qualification - **12th/ Graduate** Salary - **11,500 - 15,500/pm** Experience - **Fresher & Experience both can apply** **Job Description: - ** - **Fluent English Communication.**: - A chat Support Executive, also known as a chat support agent. - Customer...


  • Noida, Uttar Pradesh, India onlineinfatuation Full time

    Profile: US Customer Service Agent (Voice Process) **Salary**: INR 30,000-36,000/- per month Location: Noida Sec 63 Shift: US Shift/ Night Shift **Job Type**: Full Time (On Site) Min 6 months experience in International Customer Service. **Position Overview**: **Key Responsibilities**: - **Customer Support**: Serve as the primary point of contact for...


  • Lucknow, Uttar Pradesh, India Vaishnavi Support Services LLP Full time

    A Tata authorised four wheeler service center is looking for a customer support executives. Primary responsibilities include: outbound calling for service reminders and taking post service feedback. Sending service reminders and keeping track of customers complaints. Resolving other customer queries. Doing other official work. Pay: ₹12,000.00 -...

  • Service Desk Agent

    2 weeks ago


    uttar pradesh, India Tata Consultancy Services Full time

    Service Desk Agent Skill Set: · 2-3 years of experience as a Help Desk Technician or other customer support role · Good understanding of computer systems, mobile devices, and other tech products. · Strong problem-solving abilities with Ability to diagnose and resolve basic technical issues. · Strong oral and written communication skills, with the...

  • Travel Agent

    5 months ago


    Noida, Uttar Pradesh, India Mehu Solutions Private Limited Full time

    **Company Description** Mehu Solutions Private Limited is a comprehensive travel solutions provider located in Noida. With a relentless commitment to excellence, we strive to redefine your travel experience, making it seamless, convenient, and memorable. Our specialization in a myriad of services ensures that we cater to all your travel needs, enabling you...

  • Customer Support Agent

    6 months ago


    Noida, Uttar Pradesh, India Wrixty Services pvt Limited Full time

    TECH MAHINDRA NOIDA SEC 81, NSEZ PROCESS - TECHNICAL VOICE INTERVIEW MODE - WALK IN Versant - 6 required in English. Rotational shift and rotational 2 week off. Both side cab facility. Salary for 12-17 months 24700, 18-23 months 26700, 24 months and above 28425 Immediate joiners only eligible CANDIDATES HAS TO PREPARE ABOUT...