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Customer Support Agent

1 month ago


Lucknow Uttar Pradesh, India Hirementum Full time

Provide accurate information about products, services, and company policies.
- Resolve customer complaints and concerns efficiently, escalating complex issues to the appropriate department when necessary.
- Maintain detailed records of customer interactions and transactions in the CRM system.
- Collaborate with internal teams to address and resolve customer feedback.

**Job Types**: Full-time, Part-time, Fresher

Pay: ₹12,000.00 - ₹16,000.00 per month

Expected hours: No less than 28 per week

Schedule:

- Day shift
- Evening shift
- Rotational shift

Supplemental Pay:

- Performance bonus

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

**Speak with the employer**
+91 9140535846