Customer Relations Executive
3 weeks ago
**Responsibilities**:
- Engage with customers effectively and professionally through various communication channels.
- Close leads generated from social media platforms, ensuring a high conversion rate.
- Use basic computer skills to create accurate quotations and invoices for customers.
- Provide exceptional customer service by addressing inquiries, resolving complaints, and offering solutions.
- Conduct follow-up communications to maintain customer relationships and encourage repeat business.
- Maintain accurate records of customer interactions and transactions, and prepare regular reports on sales activities and performance.
- Work closely with the sales and marketing teams to optimize lead generation and conversion strategies.
**Requirements**:
- Excellent communication and interpersonal skills, with a proven ability to engage with customers and build relationships.
- Strong sales skills with a focus on closing leads and achieving targets.
- Understanding of social media platforms and how to leverage them for lead generation.
- Ability to handle customer complaints and provide effective solutions.
Pay: ₹15,000.00 per month
Schedule:
- Day shift
Supplemental pay types:
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
Work Location: In person
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