Customer Support Associate Voice Process
4 months ago
Customer Support / Voice Process (English + Hindi, Tamil, Gujarathi, Marathi)
Experience : Fresher
Qualifications : Any Graduates (15 years of education)
Process : Airtel Black
Package : 17800 take home + 2000 Incentives
Rotational Shifts and Rotational Week offs
**Roles and Responsibilities**
- Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team.
- Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Expanding the customer base by upselling and cross-selling.
- Understanding key customer individual needs and addressing these.
- Superior product knowledge.
- A team player with leadership skills.
- Maintain a positive attitude focused on customer satisfaction.
**Skills Required**:
- Should be good in communication both in Verbal Communication
- Self-motivated
- Sound Knowledge of English and Hindi, Tamil, Marathi, Gujarati will be an advantage
- Excel Knowledge will be an added advantages.
**Note : Walk-In Interview**
**Place : Hosur Road Bangalore.**
**Job Types**: Full-time, Regular / Permanent, Fresher
**Salary**: ₹17,800.00 - ₹20,000.00 per month
**Benefits**:
- Flexible schedule
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Performance bonus
Ability to commute/relocate:
- Bengaluru Urban, Karnataka: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Bachelor's (preferred)
**Language**:
- Hindi (required)
- English (required)
- Tamil (required)
- Gujarati (required)
- Marathi (required)
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