Customer Support Associate
6 months ago
ON Role - Customer Support Associate/Sr. Associate
Process: Voice
Rotational Graveyard shifts - Night Shifts (two way cab will be provided)
Male & female can apply
Qualification: Any degree can apply
5 days working and 2 days Rotational off
Work from Home
Work Location : Chennai / Bangalore
Salary for freshers - CTC 2.5 LPA
Salary for min 6 months to 18months exp - CTC 3 LPA
Responsibilities for Customer Service Associate
Maintain an updated knowledge of the organization's products, services, and customer service policies
Document customer interactions when necessary, compiling documents and forwarding information to interested parties
Explain simply and clearly in response to customer questions and check for customer understanding and acceptance
Recommend new products or services or make suggestions for improvements by identifying relevant features and benefits
Assist clients by demonstrating the use of goods and programs and answering any questions they may have
Participate in training opportunities provided by the organization or by outside entities
Establish and maintain good rapport with customers by using positive language and anticipating their needs
Additional Info:
No B.E/B.Tech or post graduates freshers or experienced
Work From Home as of now
Freshers, Customer Support, Customer Service, Voice Process, Freshers, BPO, Business Process Outsourcing, Non voice, Customer care Executive, Customer Support Executive, fresher job vacancy, BPO Vacancy, Work from home, Remote
NOTE:
**Salary**: ₹17,000.00 - ₹30,000.00 per month
**Benefits**:
- Health insurance
- Provident Fund
Schedule:
- Weekend availability
Supplemental pay types:
- Performance bonus
Work Location: In person
**Speak with the employer**
+91 9790698481
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