Guest Service Associate

6 months ago


Hyderabad, India Novotel Hyderabad Airport Full time

Primary Responsibilities
- Responsible for daily administration, meeting and greeting, dealing with guests’ queries and complaints, and booking rooms. visitors
- Maintain high standards of customer services at the Reception desk so that customers’ expectations are consistently exceeded.
- Motivate and develop Reception team to ensure smooth functioning of the department and promote teamwork.

Operational Management
- To maintain Front Office log book and shift reports.
- Respond to inquiries and resolve problems in an effective manner.
- Ensure all guests receive a swift, smooth, professional and friendly check in and check out
- Maintain record of all banquet and any other functions in the hotel.
- Liaise with other departments for the resolution of day-to-day administrative and operational issues.
- Carry out other duties which naturally fall within the reasonable expectations of the post.
- Liaise with Housekeeping for the Room Status.
- Handle additional responsibilities as and when delegated by the Management.

Knowledge and Experience
- Diploma in Tourism / Hospitality Management
- Fresher or Minimum 6 months to 1 year of relevant experience
- Excellent reading, writing and oral proficiency in English language
- Ability to speak other languages and basic understanding of local languages will be an advantage

Competencies
- Good communication and customer contact skills
- Service oriented with an eye for details
- Ability to work effectively and contribute in a team
- Self-motivated and energetic
- Must be well-presented and professionally groomed at all times



  • Hyderabad, India Gamut HR Solutions Full time

    A Guest Service Associate is a professional responsible for providing front desk assistance to guests in hotels or other similar hospitality establishments. He or she greets guests and assigns them their rooms, processes check-in and check-outs.Ensures customer satisfaction by courteously greeting customers and promptly escorting them to their seats: ...


  • HITEC City, Hyderabad, Telangana, India AVASA HOTEL Full time

    **Position**:Guest Service Associate - Food and Beverage Service **Location**: Avasa Hotels **Employment Type**: Full-Time **About Us**: At Avasa Hotels, we are dedicated to offering an exceptional dining experience that delights our guests. Our food and beverage team is passionate about providing outstanding service, maintaining high-quality standards, and...


  • Hyderabad, India Gamut HR Solutions Full time

    Company OverviewGamut HR Solutions is a leading HR consultancy firm that specializes in helping individuals find the right job. With a team of experienced professionals, we provide personalized career guidance and connect candidates with top-notch employers. We are committed to assisting both job seekers and employers in achieving their goals.Job...


  • Gachibowli, Hyderabad, Telangana, India Marriott International, Inc Full time

    **Additional Information** Guest Service Associate **Job Number** 24162380 **Job Category** Food and Beverage & Culinary **Location** Fairfield By Marriott Hyderabad Gachibowli, Road No.2 Financial District, Gachibowli, India, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet...


  • Kondapur, Hyderabad, Telangana, India Skyla Hospitality Private Limited Full time

    _SKYLA is a technology-enabled hospitality brand, operating chain of premium service apartments & _Skyla is among the most favored hospitality brands headquartered in Hyderabad. Established in 2014, we manage six properties across two brands, catering to both extended stays and short-term rentals. With over 150 rooms providing a 4-star experience, we have...


  • Hyderabad, India Gamut HR Solutions Full time

    Company OverviewGamut HR Solutions is a leading HR consultancy firm that specializes in helping individuals find the right job. With our expertise and network, we connect job seekers with the best opportunities in their respective fields. We have 2-10 employees and our headquarters is located in Hyderabad. To learn more about our company, please visit our...


  • Hyderabad, Telangana, India Marriott International, Inc Full time

    **Job Number** 24165390 **Job Category** Housekeeping & Laundry **Location** Sheraton Hyderabad Hotel, 115/1 Nanakramguda, Financial District, Hyderabad, Telangana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly...


  • Hyderabad, Telangana, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24172679 **Job Category**Housekeeping & Laundry **Location**Sheraton Hyderabad Hotel, 115/1 Nanakramguda, Financial District, Hyderabad, Telangana, India, 500032 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly...


  • Hyderabad, India Marriott International, Inc Full time

    **Job Number** 23204352 **Job Category** Housekeeping & Laundry **Location** Sheraton Hyderabad Hotel, 115/1 Nanakramguda, Financial District, Hyderabad, Telangana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Run sold room reports, verify room status, determine discrepant...


  • Hyderabad, Telangana, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24192985 **Job Category**Rooms & Guest Services Operations **Location**Le Meridien Hyderabad, Plot No 132 Miyapur Road, Hyderabad, Telangana, India, 500032 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late...


  • Hyderabad, Telangana, India Marriott International, Inc Full time

    **Job Number** 24181542 **Job Category** Rooms & Guest Services Operations **Location** Fairfield by Marriott Hyderabad Gachibowli, Road No 2, Financial District, Hyderabad, Telangana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Organize, confirm, process, and conduct all guest...


  • Hyderabad, India Gamut HR Solutions Full time

    Company OverviewGamut HR Solutions is a leading recruitment agency that specializes in helping individuals find the right job. With a team of seasoned professionals, we provide expert guidance and support to job seekers. Our mission is to connect talented individuals with top-notch companies and create mutually beneficial relationships.Job OverviewGamut HR...


  • Hyderabad, Telangana, India Marriott International, Inc Full time

    **Job Number** 24062509 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Hyderabad Hotel, 115/1 Nanakramguda, Financial District, Hyderabad, Telangana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...


  • Hyderabad, Telangana, India Marriott International, Inc Full time

    **Job Number** 24175200 **Job Category** Housekeeping & Laundry **Location** Fairfield by Marriott Hyderabad Gachibowli, Road No 2, Financial District, Hyderabad, Telangana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments....


  • Hyderabad, Telangana, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24175200 **Job Category**Housekeeping & Laundry **Location**Fairfield by Marriott Hyderabad Gachibowli, Road No 2, Financial District, Hyderabad, Telangana, India, 500032 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments....


  • Hyderabad, Telangana, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24194571 **Job Category**Food and Beverage & Culinary **Location**Fairfield by Marriott Hyderabad Gachibowli, Road No 2, Financial District, Hyderabad, Telangana, India, 500032 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Greet guests and determine the number in their party. Seat...


  • Hyderabad, Telangana, India Marriott International, Inc Full time

    **Job Number** 24026585 **Job Category** Food and Beverage & Culinary **Location** Sheraton Hyderabad Hotel, 115/1 Nanakramguda, Financial District, Hyderabad, Telangana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve food courses and alcoholic beverages to guests. Set...


  • Hyderabad, Telangana, India Marriott International, Inc Full time

    **Job Number** 24083316 **Job Category** Food and Beverage & Culinary **Location** Sheraton Hyderabad Hotel, 115/1 Nanakramguda, Financial District, Hyderabad, Telangana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management ** - F&B and Event Service Expert** Our jobs aren’t just about...


  • Hyderabad, India Accor Full time

    Company Description Novotel Hyderabad Airport designed to help guests find their way around easily is built on simplicity and elegance and well positioned near the new international airport.The hotel features 292 rooms and suites in the Premier Floor with WiFi access, along with a restaurant, a bar, a beautiful outdoor swimming pool and meeting rooms...


  • Hyderabad, India Novotel Hyderabad Convention Centre Full time

    **JOB DESCRIPTION**: **Primary Responsibilities** **Operation** - Attend daily briefings and takes on daily assigned tasks - Understand the difference in guest levels (VIPs) and Room Categories - Clean and maintain areas of responsibility according to standards and procedures - Replenish guest supplies and ensure that guests requests are promptly attended...