Guest service associate

2 months ago


Hyderabad, India Gamut HR Solutions Full time

Company Overview


Gamut HR Solutions is a leading recruitment agency that specializes in helping individuals find the right job. With a team of seasoned professionals, we provide expert guidance and support to job seekers. Our mission is to connect talented individuals with top-notch companies and create mutually beneficial relationships.


Job Overview


Gamut HR Solutions is hiring a Guest Service Associate in the Hotel Industry. This is a full-time position based in Hyderabad, Telangana, India. The ideal candidate should have 1 to 3 years of experience in a similar role.


Qualifications and Skills


  • High school diploma or equivalent
  • 1 to 3 years of experience in a similar role within the hotel industry
  • Excellent communication and interpersonal skills
  • Strong customer service orientation
  • Good organizational and multitasking abilities
  • Proficiency in handling cash transactions
  • Familiarity with hotel management software is a plus
  • Fluency in English and local language is required, additional language proficiency is a plus
  • Ability to work in a fast-paced environment and handle stressful situations with ease
  • Flexible schedule, including the ability to work evenings, weekends, and holidays


Roles and Responsibilities


  • Greet guests upon arrival and provide them with the necessary information about the hotel and its amenities
  • Assist guests with check-in and check-out processes, ensuring a smooth and efficient experience
  • Handle guest inquiries and complaints in a professional and timely manner, resolving issues to ensure guest satisfaction
  • Coordinate with other departments to fulfill guest requests and ensure a seamless stay
  • Maintain a clean and organized front desk area, ensuring all necessary supplies are stocked
  • Handle cash transactions and maintain accurate records of all financial transactions
  • Promote and upsell hotel services and amenities to guests
  • Assist in handling reservations and managing room bookings
  • Provide recommendations for local attractions, restaurants, and activities to enhance the guest experience
  • Follow all hotel policies and procedures to ensure a safe and secure environment for guests







  • Hyderabad, India Gamut HR Solutions Full time

    A Guest Service Associate is a professional responsible for providing front desk assistance to guests in hotels or other similar hospitality establishments. He or she greets guests and assigns them their rooms, processes check-in and check-outs.Ensures customer satisfaction by courteously greeting customers and promptly escorting them to their seats: ...


  • HITEC City, Hyderabad, Telangana, India AVASA HOTEL Full time

    **Position**:Guest Service Associate - Food and Beverage Service **Location**: Avasa Hotels **Employment Type**: Full-Time **About Us**: At Avasa Hotels, we are dedicated to offering an exceptional dining experience that delights our guests. Our food and beverage team is passionate about providing outstanding service, maintaining high-quality standards, and...


  • Hyderabad, India Gamut HR Solutions Full time

    Company OverviewGamut HR Solutions is a leading HR consultancy firm that specializes in helping individuals find the right job. With a team of experienced professionals, we provide personalized career guidance and connect candidates with top-notch employers. We are committed to assisting both job seekers and employers in achieving their goals.Job...


  • Gachibowli, Hyderabad, Telangana, India Marriott International, Inc Full time

    **Additional Information** Guest Service Associate **Job Number** 24162380 **Job Category** Food and Beverage & Culinary **Location** Fairfield By Marriott Hyderabad Gachibowli, Road No.2 Financial District, Gachibowli, India, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Greet...


  • Kondapur, Hyderabad, Telangana, India Skyla Hospitality Private Limited Full time

    _SKYLA is a technology-enabled hospitality brand, operating chain of premium service apartments & _Skyla is among the most favored hospitality brands headquartered in Hyderabad. Established in 2014, we manage six properties across two brands, catering to both extended stays and short-term rentals. With over 150 rooms providing a 4-star experience, we have...


  • Hyderabad, India Gamut HR Solutions Full time

    Company OverviewGamut HR Solutions is a leading HR consultancy firm that specializes in helping individuals find the right job. With our expertise and network, we connect job seekers with the best opportunities in their respective fields. We have 2-10 employees and our headquarters is located in Hyderabad. To learn more about our company, please visit our...


  • Hyderabad, Telangana, India Marriott International, Inc Full time

    **Job Number** 24165390 **Job Category** Housekeeping & Laundry **Location** Sheraton Hyderabad Hotel, 115/1 Nanakramguda, Financial District, Hyderabad, Telangana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly...


  • Hyderabad, Telangana, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24172679 **Job Category**Housekeeping & Laundry **Location**Sheraton Hyderabad Hotel, 115/1 Nanakramguda, Financial District, Hyderabad, Telangana, India, 500032 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a clean room and a freshly...


  • Hyderabad, India Marriott International, Inc Full time

    **Job Number** 23204352 **Job Category** Housekeeping & Laundry **Location** Sheraton Hyderabad Hotel, 115/1 Nanakramguda, Financial District, Hyderabad, Telangana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Run sold room reports, verify room status, determine discrepant...


  • Hyderabad, Telangana, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24192985 **Job Category**Rooms & Guest Services Operations **Location**Le Meridien Hyderabad, Plot No 132 Miyapur Road, Hyderabad, Telangana, India, 500032 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Process all guest check-ins, check-outs, room assignments, and room change/late...


  • Hyderabad, Telangana, India Marriott International, Inc Full time

    **Job Number** 24181542 **Job Category** Rooms & Guest Services Operations **Location** Fairfield by Marriott Hyderabad Gachibowli, Road No 2, Financial District, Hyderabad, Telangana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Organize, confirm, process, and conduct all guest...


  • Hyderabad, Telangana, India Marriott International, Inc Full time

    **Job Number** 24062509 **Job Category** Rooms & Guest Services Operations **Location** Sheraton Hyderabad Hotel, 115/1 Nanakramguda, Financial District, Hyderabad, Telangana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Our jobs aren’t just about giving guests a smooth...


  • Hyderabad, Telangana, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24175200 **Job Category**Housekeeping & Laundry **Location**Fairfield by Marriott Hyderabad Gachibowli, Road No 2, Financial District, Hyderabad, Telangana, India, 500032 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments....


  • Hyderabad, Telangana, India Marriott International, Inc Full time

    **Job Number** 24175200 **Job Category** Housekeeping & Laundry **Location** Fairfield by Marriott Hyderabad Gachibowli, Road No 2, Financial District, Hyderabad, Telangana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Respond promptly to requests from guests and other departments....


  • Hyderabad, Telangana, India Marriott International, Inc Full time

    **Additional Information** **Job Number**24194571 **Job Category**Food and Beverage & Culinary **Location**Fairfield by Marriott Hyderabad Gachibowli, Road No 2, Financial District, Hyderabad, Telangana, India, 500032 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management *** Greet guests and determine the number in their party. Seat...


  • Hyderabad, Telangana, India Marriott International, Inc Full time

    **Job Number** 24026585 **Job Category** Food and Beverage & Culinary **Location** Sheraton Hyderabad Hotel, 115/1 Nanakramguda, Financial District, Hyderabad, Telangana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management *** Serve food courses and alcoholic beverages to guests. Set...


  • Hyderabad, Telangana, India Marriott International, Inc Full time

    **Job Number** 24083316 **Job Category** Food and Beverage & Culinary **Location** Sheraton Hyderabad Hotel, 115/1 Nanakramguda, Financial District, Hyderabad, Telangana, India VIEW ON MAP **Schedule** Full-Time **Located Remotely?** N **Relocation?** N **Position Type** Non-Management ** - F&B and Event Service Expert** Our jobs aren’t just about...


  • Hyderabad, India Accor Full time

    Company Description Novotel Hyderabad Airport designed to help guests find their way around easily is built on simplicity and elegance and well positioned near the new international airport.The hotel features 292 rooms and suites in the Premier Floor with WiFi access, along with a restaurant, a bar, a beautiful outdoor swimming pool and meeting rooms...


  • Hyderabad, India Novotel Hyderabad Convention Centre Full time

    **JOB DESCRIPTION**: **Primary Responsibilities** **Operation** - Attend daily briefings and takes on daily assigned tasks - Understand the difference in guest levels (VIPs) and Room Categories - Clean and maintain areas of responsibility according to standards and procedures - Replenish guest supplies and ensure that guests requests are promptly attended...


  • Hyderabad, India Novotel Hyderabad Convention Centre Full time

    **JOB DESCRIPTION**: **Primary Responsibilities** **Front Office Operation** - Assist guests with check in and checkout, as well as other cashiering duties - Review arrival lists and prepare compendiums prior to guests’ arrival and check-into system if necessary - Welcome guests on arrival, register and issue room keys according to departmental standards...