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guest service associate

2 months ago

Hyderabad, India Gamut HR Solutions Full time

A Guest Service Associate is a professional responsible for providing front desk assistance to guests in hotels or other similar hospitality establishments. He or she greets guests and assigns them their rooms, processes check-in and check-outs.


Ensures customer satisfaction by courteously greeting customers and promptly escorting them to their seats: Presents menus, suggests cocktails and/or daily specials. Exhibits knowledge of all items on the menu and wine list. Takes order.