CRM Executive
6 months ago
Building and maintaining profitable relationships with key customers.
- Overseeing the relationship with customers handled by your team. Resolving customer complaints quickly and efficiently.
- Keeping customers updated on the latest products in order to increase sales.
- Assess customer needs, evaluate customer satisfaction and optimize customer services
- Manage CRM systems and develop metrics to measure customer service success
- Communicate with clients directly and resolve any customer issues
Also need to take follow ups for payment collection of old clients & new clients.
**Job Types**: Full-time, Permanent
**Salary**: ₹8,500.00 - ₹9,500.00 per month
**Benefits**:
- Cell phone reimbursement
Schedule:
- Day shift
- Morning shift
Ability to commute/relocate:
- Nagpur, Maharashtra: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
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