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Customer Retention Executive

2 months ago

Mumbai Maharashtra, India Acme services Full time

Job Title: Customer Retention Executive

Job Location: Andheri Marol
Qualification: Any Graduate
Work Experience
- 3+Months
- Carry out segmentation of the database and implement remarketing strategies.
- Analyze report campaign performance.

SMS Campaign Management
- Schedule & trigger SMS campaigns.
- Analyze & report campaign performance Push Campaigns
- Schedule trigger the campaigns as per business need
- Analyze & report campaign performance

Market Research & Reporting
- Assist on Marketing budgeting, campaign reporting and audience analysis.
- Track & analyse competitor’s campaigns Communication
- To communicate campaign activities and schedules with other business units and departments to

ensure status and processes are clear and properly integrated into existing plans
- Coordinate with content team, designers & coders to ensure timely delivery of each campaign.

What experience we’d like you to have:

- 0-1 years prior experience in marketing in a B2B or B2C brand.
- Experience/ training on communication suite from any of these
- Netcore,

Adobe, Clevertap, Cmercury, Webengage, Moengage, Hubspot, Freshsales.
- Strong interpersonal skills; enthusiasm and ability to work as part of a

multi-disciplinary team and build relationships
- Good communication skills; present ideas clearly and concisely, both in

writing and in person
- Comfortable with data analysis on excel

Pay: ₹5,000.00 - ₹35,000.00 per month

Schedule:

- Day shift

Application Question(s):

- Your Current CTC?

**Experience**:

- Customer retention: 1 year (preferred)

Work Location: In person

**Speak with the employer**

+91 7045572237

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