Customer Service Representative

6 months ago


Ahmedabad, India Rudra talent services Full time

Urgent Opening for Customer Support

Location: Ahmedabad

Package : 40k

Job Responsibility

**Managing a team of representatives offering customer support.**

**Overseeing the customer service process.**

**Resolving customer complaints brought to your attention.**

**Creating policies and procedures.**

**Planning the training and standardization of service delivery.**

**Selecting and hiring new staff.**

**Monitoring the work of individual representatives and of the team.**

**Conducting quality assurance surveys with customers and providing feedback to the staff.**

**Possessing excellent product knowledge to enhance customer support.**

**Maintaining a pleasant working environment for your team.**

**Salary**: ₹25,000.00 - ₹40,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Ability to commute/relocate:

- Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- International voice process: 1 year (required)

**Language**:

- English (required)
- Hindi (preferred)

Work Location: In person

**Speak with the employer**
+91 7277741900



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