Relationship Associate

3 months ago

Mumbai Maharashtra, India Citi Full time

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

The Relationship Associate is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

**Shape your Career with Citi**

**Banking and International**

Citi’s Banking franchise is organized around three lines of business: Investment Banking, Corporate Banking and Commercial Banking. The unified Banking and International organization oversees the local delivery of the full firm to clients in each of the 95 markets where Citi has an on-the-ground presence.
- ** Citi Commercial Bank** (**CCB**) is a solutions-led business for the demands of mid-sized and emerging corporates.

**In this role, you’re expected to**:
Proactively manage a portfolio of CCB Client relationships.

Providing clients with customized solutions / services to manage their businesses with greater efficiency. Partnering with the operations team / clients on process re-engineering initiatives, thereby contributing to increased operational efficiencies.

Partnering with the Relationship Managers and Product Sales Managers to boost cross-sell and drive increase in share of wallet.

Working closely with the respective industry heads on various reportings & presentations
- Builds relationships with client network and operational teams, becoming a key contact for internal requests/problem escalation and resolution
- Ensures timely completion of Know Your Client (KYC) and other regulatory requirements, in partnership with product partners and Relationship Managers (RM)s
- Helps clients to access Citi’s global network, locating local coverage and product support across the globe
- Works with RMs and product partners to on-board new clients/new subsidiaries and KYC/initial credit set-ups completed
- Coordinates credit requests and approvals from Citi’s global network
- Engages with product partners and Citi’s global network to identify revenue opportunities and to position certain products with clients
- Ensures periodic support discussions are held with clients and are correctly documented
- Maintaines correct client legal and marketing hierarchies
- Partners with Credit Admin team to ensure credit documentation is kept current: FX, derivatives, Loans, LCs and other credit-related documents
- Partners with Credit Admin team to monitor usage of credit lines, and partnering with Independent Risk during client Annual Reviews
- Assists in implementation of cash transactions for Banker
- 4-6 years relevant experience
- Working experience of excel and PowerPoint

**Education**:

- Bachelors/University degree or equivalent experience

**Global Benefits**:

- We provide programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
- We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.**Job Family Group**:
Commercial and Business Sales
- **Job Family**:
Commercial Sales Support
- **Time Type**:
Full time
- Citi is an equal o

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