Quality Assurance Administrator

6 months ago


Chennai, India Wells Fargo Full time

**About this role**:
Wells Fargo is seeking a Quality Assurance Administrator...

**In this role, you will**:

- Monitor and evaluate the quality of inbound or outbound customer calls
- Document quality issues and performance measures for management review
- Oversee a group of service monitors
- Provide information and assists in the feedback and formal education process of other staff
- Work closely with both internal and external customers to meet their service needs
- Provide information and assist in the feedback and education to staff

**Required Qualifications, US**:

- 2+ years of Quality Assurance, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Required Qualifications, International**:

- Experience in Quality Assurance, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

**Desired Qualifications**:
**Job Expectations**:
**We Value Diversity**

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

**Drug and Alcohol Policy**

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.



  • Chennai, India Wells Fargo Full time

    **About this role**: Wells Fargo is seeking a Quality Assurance Administrator... **In this role, you will**: - Monitor and evaluate the quality of inbound or outbound customer calls - Document quality issues and performance measures for management review - Oversee a group of service monitors - Provide information and assists in the feedback and formal...


  • Chennai, Tamil Nadu, India Wells Fargo Full time

    **About this role**: Wells Fargo is seeking a Quality Assurance Administrator. **In this role, you will**: - Monitor and evaluate the quality of inbound or outbound customer calls. - Document quality issues and performance measures for management review - Oversee a group of service monitors - Provide information and assists in the feedback and formal...


  • Chennai, Tamil Nadu, India Wells Fargo Full time

    **About this role**: Wells Fargo is seeking a Quality Assurance Administrator. **In this role, you will**: - Monitor and evaluate the quality of inbound or outbound customer calls - Document quality issues and performance measures for management review - Oversee a group of service monitors - Provide information and assists in the feedback and formal...


  • Chennai, Tamil Nadu, India Equiniti Full time

    About the RoleEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. As a Quality Assurance Specialist, you will play a pivotal role in ensuring the quality of our services and processes.Key ResponsibilitiesReview and interpret quality assurance policies and proceduresImplement quality assurance standards...


  • Chennai, Tamil Nadu, India Equiniti Full time

    Job Title: Quality Assurance SpecialistAbout the RoleEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. We support 37 million people in 120 countries and strive to be the leading global share registrar, offering complementary services to our client base and our values set the core foundations to our...


  • Chennai, Tamil Nadu, India Equiniti Full time

    About the Role:Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. As a Quality Assurance Specialist, you will play a crucial role in ensuring the quality of our services.Key Responsibilities:Review and implement quality assurance policies and proceduresInterpret and implement quality assurance...


  • Chennai, Tamil Nadu, India Equiniti Full time

    About the Role:Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. As a Quality Assurance Analyst, you will play a crucial role in ensuring the quality of our services.Key Responsibilities:Review and implement quality assurance policies and proceduresInterpret and implement quality assurance...


  • Chennai, Tamil Nadu, India Equiniti Full time

    About the RoleEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology, supporting 37 million people in 120 countries. We are committed to delivering on our commitments, building long-term value, and continually enhancing our skills and services.As a Senior Quality Assurance Specialist at Equiniti, you will...


  • Chennai, India Equiniti Full time

    Management LevelHJob Title: Quality Assurance AnalystReporting to (Job Title): Manager About EQEquiniti is a leading international provider of shareholder, pension, remediation, and credit technology. With over 6000 employees, it supports 37 million people in 120 countries. EQ's vision is to be the leading global share registrar, offering complementary...

  • Quality Assurance

    5 months ago


    Chennai, India MyJobstek Career Quest Full time

    **JOB DESCRIPTION**: - Extensive experience in a similar field (Precision Machining) - Manage customer / Prepare FAI - Generate SPC & RR report - To plan and execute quality improvements activities on the line - Provide training and support to quality assurance team on systems, policies, procedures, and core processes - Other responsibilities may be...


  • chennai, India ImagiNET Ventures Private Limited Full time

    Company Description ImagiNET Ventures is a leading technology solutions provider based in Chennai, specialising in custom application development, IT solutions, and digital transformation services. They design and develop bespoke software applications tailored to meet the unique needs of businesses, offer strategic IT consulting services, and help...


  • Chennai, Tamil Nadu, India Photon Full time

    Quality Assurance Manager at PhotonThe Quality Assurance Manager is responsible for ensuring the quality of products or services provided by Photon. In this role, you would oversee the quality assurance process, manage a team of quality assurance analysts, and work closely with other departments to ensure that quality standards are met.Key...


  • Chennai, Tamil Nadu, India Quinte Financial Technologies Full time

    Job Title: Quality Assurance ManagerAbout the Role:Quinte Financial Technologies is seeking a highly skilled Quality Assurance Manager to lead our quality assurance efforts. As a Quality Assurance Manager, you will be responsible for ensuring the quality of our products and services, identifying areas for improvement, and implementing process improvements to...


  • Chennai, Tamil Nadu, India Guidehouse Full time

    Job Title: Director - QualityAbout the Role:We are seeking a highly skilled Director of Quality Assurance to join our team at Guidehouse. As a key member of our organization, you will be responsible for overseeing the quality assurance process and ensuring that our clients receive exceptional service.Key Responsibilities:Quality Assurance: Develop and...


  • Chennai, Tamil Nadu, India ADCI - Tamil Nadu Full time

    {"At ADCI - Tamil Nadu, we are seeking a skilled Quality Assurance Specialist to join our team. The role of a Quality Assurance Specialist is to execute test case instructions and report discrepancies. The responsibilities of the Quality Assurance Specialist include:" + "Following SOP/predefined test cases and executing test cases prepared for testing...


  • Chennai, Tamil Nadu, India Photon Full time

    Quality Assurance Role at PhotonWe are seeking a skilled Quality Assurance Specialist to join our team at Photon.Key Responsibilities:Develop and implement quality assurance protocols and procedures to ensure product quality.Conduct root cause analysis and implement corrective actions for quality issues.Collaborate with cross-functional teams to ensure...


  • Chennai, Tamil Nadu, India Revvity Full time

    Quality Assurance Specialist at RevvityRevvity is seeking a Quality Assurance Specialist to join our team. Key Responsibilities:Quality Support: Provide advice and support to the Quality Manager and testing personnel on quality issues.Process Implementation: Assist in the implementation of assurances, process controls, and CAPA systems designed to meet or...


  • chennai, India Uxmint Design Full time

    Company Description Uxmint Design is a team of innovative professionals in Chennai, specializing in Product Design & Product Development. We excel in harnessing technology‘s potential with a human touch, offering services in business transformation, process re-engineering, and product conceptualization. The team comprises designers, developers,...


  • chennai, India Uxmint Design Full time

    Company Description Uxmint Design is a team of innovative professionals in Chennai, specializing in Product Design & Product Development. We excel in harnessing technology‘s potential with a human touch, offering services in business transformation, process re-engineering, and product conceptualization. The team comprises designers, developers,...


  • Chennai, Tamil Nadu, India Quinte Financial Technologies Full time

    Job SummaryWe are seeking a seasoned Quality Assurance professional with a strong background in process improvement to lead our Quality Assurance team at Quinte Financial Technologies Pvt Ltd. The successful candidate will be responsible for driving quality initiatives, implementing process improvements, and ensuring that our services meet client-defined...