Quality Assurance Specialist
1 month ago
About the Role:
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. As a Quality Assurance Analyst, you will play a crucial role in ensuring the quality of our services.
Key Responsibilities:
- Review and implement quality assurance policies and procedures
- Interpret and implement quality assurance standards
- Assist with planning, conducting, and monitoring testing and inspection of transactions to ensure finished quality
- Collect and compile statistical quality data
- Produce monthly quality dashboards
- Analyse data to identify trends and areas for improvement
- Recommend and monitor corrective and preventive actions
- Communicate outcomes of quality activities
- Identify training needs and organise training interventions to meet quality standards
- Ensure ongoing compliance with quality and industry regulatory requirements
Requirements:
- Strong knowledge of DB, DC, and Hybrid pensions
- Knowledge of relevant regulatory requirements
- Knowledge of concepts and methodologies of QA
- Experience of quality assurance administrative processes
- Experience with implementation of corrective action programs
- Strong computer skills including Microsoft Office and Excel
- Ability to interpret German, French, Spanish, Portuguese, or Italian information from multiple sources is desirable
Benefits:
- 31 days + 9 bank holidays (UK)
- Comprehensive Medical Assurance cover
- Two-way cab transport for staff working in UK & US shift
- Maternity leave of 6 months full pay, 10 days paid paternity leave
- Accidental & Life cover 3 times of concerned CTC
We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief, and marriage and civil partnerships. Please note any offer of employment is subject to satisfactory pre-employment screening checks.
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