Head - Quality Assurance

3 weeks ago


Chennai, Tamil Nadu, India Quinte Financial Technologies Full time

Job Summary


We are seeking a seasoned Quality Assurance professional with a strong background in process improvement to lead our Quality Assurance team at Quinte Financial Technologies Pvt Ltd. The successful candidate will be responsible for driving quality initiatives, implementing process improvements, and ensuring that our services meet client-defined SLAs.


Key Responsibilities

  • Develop and execute quality strategies to ensure high-quality services and continuous process improvement.
  • Lead the Quality Assurance team in analyzing and resolving quality issues, and implementing corrective actions.
  • Collaborate with cross-functional teams to identify areas for process improvement and implement changes.
  • Manage quality metrics and reports to ensure quality standards are met.
  • Partner with senior stakeholders to develop and implement quality strategies aligned with business objectives.
  • Ensure service readiness from a Quality Assurance standpoint and enhance process capability in meeting client-defined SLAs for new programs.


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