Senior Quality Assurance Specialist
2 days ago
About the Role
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology, supporting 37 million people in 120 countries. We are committed to delivering on our commitments, building long-term value, and continually enhancing our skills and services.
As a Senior Quality Assurance Specialist at Equiniti, you will play a crucial role in ensuring the quality of our services. Your responsibilities will include reviewing quality assurance policies and procedures, interpreting and implementing quality assurance standards, and assisting with planning, conducting, and monitoring testing and inspection of transactions.
Key Responsibilities
- Review quality assurance policies and procedures
- Interpret and implement quality assurance standards
- Assist with planning, conducting, and monitoring testing and inspection of transactions
- Collect and compile statistical quality data
- Produce monthly quality dashboards
- Analyse data to identify trends and areas for improvement
- Recommend and monitor corrective and preventive actions
- Communicate outcomes of quality activities
- Identify training needs and organise training interventions to meet quality standards
- Ensure ongoing compliance with quality and industry regulatory requirements
Requirements
- Strong understanding of quality assurance principles and practices
- Knowledge of relevant regulatory requirements
- Experience of quality assurance administrative processes
- Experience with implementation of corrective action programs
- Strong computer skills, including Microsoft Office and Excel
- Ability to interpret and communicate complex information effectively
What We Offer
As a permanent member of our team at Equiniti, you will be rewarded with a comprehensive package of benefits, including 31 days + 9 bank holidays (UK), comprehensive medical assurance cover, two-way cab transport for staff working in UK & US shifts, and more.
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