Quality Assurance Specialist

6 days ago


Chennai, Tamil Nadu, India Equiniti Full time

About the Role:

Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. As a Quality Assurance Specialist, you will play a crucial role in ensuring the quality of our services.

Key Responsibilities:

  • Review and implement quality assurance policies and procedures
  • Interpret and implement quality assurance standards
  • Assist with planning, conducting, and monitoring testing and inspection of transactions to ensure finished quality
  • Collect and compile statistical quality data
  • Produce monthly quality dashboards
  • Analyze data to identify trends and areas for improvement
  • Recommend and monitor corrective and preventive actions
  • Communicate outcomes of quality activities
  • Identify training needs and organize training interventions to meet quality standards
  • Ensure ongoing compliance with quality and industry regulatory requirements

Requirements:

  • Strong knowledge of DB, DC, and Hybrid pensions
  • Knowledge of relevant regulatory requirements
  • Knowledge of concepts and methodologies of QA
  • Experience of quality assurance administrative processes
  • Experience with implementation of corrective action programs
  • Strong computer skills, including Microsoft Office and Excel
  • Ability to interpret German, French, Spanish, Portuguese, or Italian information from multiple sources is desirable

Benefits:

  • 31 days + 9 bank holidays (UK)
  • Comprehensive Medical Assurance cover
  • Two-way cab transport for staff working in UK & US shifts
  • Maternity leave of 6 months full pay, 10 days paid paternity leave
  • Accidental & Life cover 3 times of concerned CTC

Equiniti is an equal opportunities employer.



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