Quality Assurance Specialist
6 days ago
About the Role:
Equiniti is a leading international provider of shareholder, pension, remediation, and credit technology. As a Quality Assurance Specialist, you will play a crucial role in ensuring the quality of our services.
Key Responsibilities:
- Review and implement quality assurance policies and procedures
- Interpret and implement quality assurance standards
- Assist with planning, conducting, and monitoring testing and inspection of transactions to ensure finished quality
- Collect and compile statistical quality data
- Produce monthly quality dashboards
- Analyze data to identify trends and areas for improvement
- Recommend and monitor corrective and preventive actions
- Communicate outcomes of quality activities
- Identify training needs and organize training interventions to meet quality standards
- Ensure ongoing compliance with quality and industry regulatory requirements
Requirements:
- Strong knowledge of DB, DC, and Hybrid pensions
- Knowledge of relevant regulatory requirements
- Knowledge of concepts and methodologies of QA
- Experience of quality assurance administrative processes
- Experience with implementation of corrective action programs
- Strong computer skills, including Microsoft Office and Excel
- Ability to interpret German, French, Spanish, Portuguese, or Italian information from multiple sources is desirable
Benefits:
- 31 days + 9 bank holidays (UK)
- Comprehensive Medical Assurance cover
- Two-way cab transport for staff working in UK & US shifts
- Maternity leave of 6 months full pay, 10 days paid paternity leave
- Accidental & Life cover 3 times of concerned CTC
Equiniti is an equal opportunities employer.
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