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Front Office Executive

1 month ago

Bengaluru Karnataka, India RANGADORE MEMORIAL HOSPITAL Full time

JOb Description:

- Relations with visitors, patients, attenders etc
- Greet people entering the building, answering any questions, providing directions
- Serve as the face of the company, offering friendly service to those entering the building or calling in on the phone
- Be helpful and courteous; treat them with dignity and respect
- Respond professionally to visitors and callers
- Adhere to company policies and procedures
- Maintain the reception area, keeping it clean and free of clutter
- Maintain continuously updated telephone/ address book of doctor, consultants, technicians, medical, administrator, GM-Admin, hospital committee members, security, maintenance etc.
- Handle filing and data entry as requested
- Take incoming calls and transfer to the concerned person/ department after duly informing him/ her/ department caller and purpose
- Direct patients to correct department(s) and ensure to keep concerned doctors informed.
- Contact concerned doctor and fix appointments for patients.
- Arrange RMH ambulance for patients referred to external specialty hospitals; ensure to collect payment and issue receipt.
- Ensure proper stocking, storage and speedy retrieval of records, documents, brochures, forms etc so as to efficiently meet visitors/ patient’s requirements.
- promptly hand over all cash collected to Head - Finance or the Cashier and obtain acknowledgements in the concerned register.
- Be present in the Dept. at all times during duty hours; take breaks (ex: for meals) after ensuring that adequate receptionists are in position and with the permission of In charge front office and billing.

Skills : Communication skills, Problem solving skills, Leadership Skills, Basic computer skills, organizational skills
Qualification: Any Gradution
Experience : 2-5 year in hospital field

Pay: ₹22,000.00 - ₹25,000.00 per month

Schedule:

- Day shift
- Rotational shift