Contact Centre Service

-Job description **Business**:RBWM **Open positions**:1 **Role Title**:CONTACT CENTRE SERVICE & SALES ASSOCIATE, GSC’s **Global Career Band**:8 **Location**:Bangalore **Recruiter Name**:Srthi S Thampi **Why join us?** **Some careers grow faster than others** If you’re looking for a career that will give you plenty of opportunities to develop,...

Job Purpose:The Contact Center Assistant Manager is responsible for overseeing the daily operations of the contact centre. This role involves managing team leaders and their respective teams, ensuring operational efficiency, maintaining high levels of customer satisfaction, and achieving performance metrics. The Assistant Manager plays a key role in...

**Job Title: BA Contact Centre automation** **About Us** “Capco, a Wipro company, is a global technology and management consulting firm. Awarded with **Consultancy of the year in the British Bank Award** and has been ranked **Top 100 Best Companies for Women in India 2022 by **Avtar & Seramount**. With our presence across 32 cities across globe, we...

Job Purpose:The Contact Center Assistant Manager is responsible for overseeing the daily operations of the contact centre. This role involves managing team leaders and their respective teams, ensuring operational efficiency, maintaining high levels of customer satisfaction, and achieving performance metrics. The Assistant Manager plays a key role in...

Job Purpose:The Contact Center Assistant Manager is responsible for overseeing the daily operations of the contact centre. This role involves managing team leaders and their respective teams, ensuring operational efficiency, maintaining high levels of customer satisfaction, and achieving performance metrics. The Assistant Manager plays a key role in...

Job Purpose: The Contact Center Assistant Manager is responsible for overseeing the daily operations of the contact centre. This role involves managing team leaders and their respective teams, ensuring operational efficiency, maintaining high levels of customer satisfaction, and achieving performance metrics. The Assistant Manager plays a key role in...

**HRO Contact Centre-Voice Roles!** **Work location**:Bangalore Karnataka, India **Education andEligibility Criteria: -** Minimum 15 yearsof regular education (10th + 12th + 3 years Graduation). Bachelor's degree inany discipline. Will need to match USHours - Night Shift. Basic computer knowledge required (MS- Office Applications) Work experience as...

Sr. AWS Cloud Contact Centre DevOps Engineer Permanent contract|Bangalore|IT (Information Technology) Sr. AWS Cloud Contact Centre DevOps Engineer Bangalore, India Permanent contract IT (Information Technology) Responsibilities Amazon Connect Management: Configure, manage, and optimize Amazon Connect and surrounding AWS service...

**Job Description**: - Responsibility is to design, develop, enhance and implement robust Algorithmic model for contact center transaction volume on all support channel (Voice, SoMe, Chat) - Perform statistical analysis and fine tune test results - Build use case/scenarios of automation, ML and algorithm, integrated deliverables into forecast and capacity...

**Job Opening We are currently seeking a dedicated and enthusiastic Preschool Centre coordinator to lead and manage our centre in Whitefield Bangalore India. **Qualifications**: Qualified in Early Childhood Education, or a related field. 0-2 years’ experience in a managerial role within a preschool setting. Freshers are welcome. Excellent communication...

**Job Brief** We are looking to hire a dedicated and experienced Centre Director to oversee the day-to-day activities of our childcare centre and ensure that local, state, and federal childcare requirements are met. **Roles and Responsibilities**: - Managing day to day activities at the preschool - Procure and arrange instructional resources for use in...

Inviting passionate **Administrators** for our **Health Centres** in Bangalore We at **Azim Premji Foundation** are working to improve the health of the underserved communities living in urban settlements of Bangalore. Since 2022, we have started an integrated community health program across 5 locations in Bangalore. At each location, we have our Health...

FYHR01961 FULL-TIME BLR_KANAKPURAROAD 3 YEARS **Designation: Admin Associate/Executive** *** **Reporting to**:Centre Director **Qualifications**:Any graduation **Experience**:1-6 years of Front office and admin experience **Work Timings**: 8:30 AM-5:30 PM/9 AM - 6 PM/ 10:30 AM - 7:30 PM **General Description** We are looking for female graduates...

Responsibilities include: - Monthly curriculum planning with teachers - Day to day interaction with parents - Counselling and guiding teachers - Organising events such as Sports days and Annual Days - Conducting orientation for class parents. - Collection of payments, distribution of salaries and maintaining records - Handling procurement of materials and...

**Key Responsibilities** **Call Reception and Ticket Logging:2. Level 1 triage** **Responsible for**: - Ensuring calls are answered professionally. - Ensuring that the relevant information is collected, and the correct level of priority is agreed with the customer - Connect reference number is provided to the customer and the customer reference number,...

**Call Center Quality Check (South Indian Language)** At Bharatpur Head Office Location - Rs 1.80 Lakh to Rs 3 lakh Per Annum + Incentives TVS Motor Company Limited Outbound Call Tamil, Telugu, Kannada and Hindi Language We’re seeking an employee who will be responsible for the supervision and efficient operations of the Call Centre. The person in this...

Job Description :As a Technical Lead for the Contact Center System, you will be responsible for ensuring the smooth operation and maintenance of Porter's in-house contact center system. You will lead a team of engineers in managing and maintaining the in-house Contact centre servers (currently Ameyo being the vendor), which includes product...

FYHR00506 FULL-TIME BLR_WHITEFIELD MAIN ROAD **Designation: Admin Associate/Executive** **Reporting to**:Centre Director **Qualifications**:Any graduation **Experience**:1-6 years of Front office and admin experience **Work Timings**: 8:30 AM-5:30 PM/9 AM - 6 PM/ 10:30 AM - 7:30 PM **General Description** We are looking for female graduates with a...

**What success looks like in this role**: Support on 1st Level. - Respond to and resolve customer requests, in relation to software, hardware and network operations difficulties by providing fast, efficient and friendly customer service. - Must be logged into the call system so that HHO’s can be received - Ability to resolve problems with or without remote...

Our team is dedicated to creating a positive experience for every customer, whether they're local or from around the globe. We are currently seeking enthusiastic and motivated individuals to join our call centre team as **Inbound Call Centre Agents.** **Key Responsibilities**: - Handle inbound calls from clients, addressing inquiries, providing...