Process Consultant

4 weeks ago


Greater Bengaluru Area, India LTIMindtree Full time

LTIMindtree:

LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies. The company was formed by the merger of Larsen & Toubro Infotech (LTI) and Mindtree, making it one of the largest IT services companies in India. LTIMindtree offers a wide range of services including analytics and information management, enterprise integration, applications management, cloud computing, testing, and consulting services.


Mandatory Skills:

  • Expertise in Finance and Accounting domain, Contact Centre domain, or either Insurance, Healthcare, or Human Resource domain
  • Lean Six Sigma certification
  • Experience in BPO, Digital & Process transformation, and Continuous improvement mindset


Qualifications:

  • Master’s degree in Accounting, Chartered Accountant (Inter) or ICWA, MBA in Finance, Business Administration, or a related field
  • Lean Six Sigma certification
  • PMP certification is a plus


Experience:

  • Minimum 15 years in a global shared service environment/BPO with exposure to all aspects of the Record to Report process, including Reconciliations, GL accounting, Journal posting, period close, and consolidation activities
  • Experience in Procure to Pay processes, including Accounts Payable, vendor master, and payments
  • Experience in Order to Cash processes, including collection, cash application, and deduction management
  • Hands-on experience in business process reengineering, target operating model, sourcing assessments, maturity assessments, and automation discovery
  • Proven track record of driving design workshops and discovery sessions independently at various scales
  • Experience in leading large-scale digital transformation programs for clients
  • Managed internal and external stakeholders at various levels, including CXOs


Key Responsibilities:

  • Utilize techniques like process mapping, procedure development, and documentation
  • Conduct cost-benefit analysis and return on investments
  • Act as an SME in process improvement methodologies such as Lean, Design Thinking, and Six Sigma
  • Coach business stakeholders to achieve desired outcomes by clarifying needs and providing effective solutions
  • Balance conventional and innovative approaches to deploy process improvements
  • Support sales and presales teams in account mining and hunting new logos
  • Assist in creating proposals, RFPs, and driving client conversations
  • Manage pre-sales targets and TCV for the practice
  • Conduct process assessments and design solutions utilizing RPA, IDP, Process Mining, and Gen AI


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