Academic Counsellor(Customer Relationship Officer)

6 months ago

Anna Nagar Chennai Tamil Nadu, India IPCS Global Full time

As a Customer Relationship Officer, you are expected to fulfil the below responsibilities
- Sales and Business Development
- Achieving collection targets of assigned streams.
- Lead Generation through cold calls and activities.
- Attend to Walk-ins & counseling for various products.
- Converting Enquiries to Enrollment / Revenue proposition;
- Work on captive student’s upgrades and reference.
- Telephonic /online enquiry follow ups
- Maintaining Good conversions (average conversion across the state is 80%)
- Student fee collections & Follow Ups.
- Achieving weekly / monthly / quarterly / Yearly revenue Targets for the assigned products;reports from time to time
- Database maintenance/Database Calls.
- Coordinate with Area Office maintenance
- Responsible for the maintenance of the records & updating of sales figures and
- Responsible for in house marketing activities & sales promotions
- Daily/weekly /monthly reports / analysis of reports
- Competitor info and updates.
- Strive to Team building & team target achievement

**Requirements**:
Experience: Minimum 6 months

**Must have experience as counsellor or customer relationship personnel in a private education institutes**

**Salary**: ₹15,000.00 - ₹25,000.00 per month

Schedule:

- Day shift

Application Question(s):

- Are you an immediate joiner?

**Experience**:

- total work in educational institutions: 1 year (preferred)
- telecalling: 1 year (preferred)

**Language**:

- English (preferred)

Ability to Commute:

- Anna Nagar, Chennai, Tamil Nadu (preferred)

Ability to Relocate:

- Anna Nagar, Chennai, Tamil Nadu: Relocate before starting work (preferred)

Work Location: In person

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