CRM Executive

2 months ago


Chakan Pune Maharashtra, India Client of Shreepati Techno Services Full time

Position Title: CRM - Executive

Division: MD’s Office

Location: Chakan, Pune

Reporting to: MD

Position Summary: The CRM - Executive

Assistant will be responsible for all activities as mentioned below

Principal Activities: - Making sure all the leads of the clients after placing orders are met.
- Ensuring your existing clients are satisfied through after-sales service
- Always ask them for true feedback
- Servicing the client after receiving the order till the time of collection of payment
- Resolve the queries and questions of all the clients.
- Give or support the participants/clients about company products or services
- Acting as a point of contact for complaints and escalating issues to the concern
- Understand client queries and solve them in any manner.
- Maintaining confidentiality of the office and MD’s data.
- Excellent oral & written communication and inter-personal skills.
- Excellent analytical and problem-solving skills
- Punctual to deliver the tasks on time specified
- Result-oriented person - Ability of rigorous follow-up.
- Thorough knowledge of products/services
- Always available on calls.

Education and Experience Bachelor / master’s degree from accredited university or college

Experience: Minimum 4-7 years in manufacturing Industry CTC 4 - 5 Lakhs

**Experience**:

- total work: 1 year (preferred)

Work Location: In person

Application Deadline: 30/08/2024


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