Customer Relationship Support

5 months ago


T Nagar Chennai Tamil Nadu, India White fire diamonds india private limited Full time

As a Customer Relations Support Specialist, you will play a crucial role in enhancing our online presence and ensuring that our customers have a seamless and positive experience when interacting with our brand on Instagram. You will be responsible for maintaining and growing our Instagram community, addressing customer inquiries, and maintaining a professional, engaging, and responsive online presence.

**Key Responsibilities**:

- Engage with customers on our Instagram account in a friendly, professional, and timely manner.
- Respond to comments, direct messages, and mentions to build strong customer relationships.
- Proven experience in managing and growing an Instagram account for a business or brand.
- Strong understanding of Instagram's features, algorithms, and best practices.
- Exceptional communication and customer service skills.
- Creativity and an eye for design to create engaging visual content.
- Ability to handle customer inquiries and issues with professionalism and empathy.
- Strong analytical skills to measure and report on the effectiveness of Instagram initiatives.
- Adept at crisis management and conflict resolution.
- Familiarity with social media scheduling and analytics tools is a plus.

**Fresher also welcome.**

**Job Type**:Full-time

**Salary**: ₹15,000.00 - ₹20,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

**Schedule**:

- Day shift

**Ability to commute/relocate**:

- Chennai, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's degree in Computer Science (preferred)

**Work Location**: In person

**Speak with the employer* **
+91 8939233757

**Job Types**: Full-time, Permanent

**Salary**: ₹9,033.17 - ₹20,705.88 per month

**Benefits**:

- Food provided
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Yearly bonus

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9150404193



  • T Nagar, Chennai, Tamil Nadu, India EFIF Diamond Jewellery Full time

    Location: T.Nagar Age Limit: Up to 30 years **Responsibilities**: - Assist customers across various channels promptly and professionally. - Provide detailed product knowledge and assist in selection. - Schedule and conduct video call appointments with customers. - Prepare and showcase jewellery during video calls. - Build rapport and tailor...


  • T Nagar, Chennai, Tamil Nadu, India White Fire Diamonds India Pvt Ltd Full time

    As a Customer Relations Support Specialist, you will play a crucial role in enhancing our online presence and ensuring that our customers have a seamless and positive experience when interacting with our brand on Instagram. You will be responsible for maintaining and growing our Instagram community, addressing customer inquiries, and maintaining a...


  • T Nagar, Chennai, Tamil Nadu, India Whitefire Diamonds India Pvt Ltd Full time

    We are seeking a committed and adaptable Customer Relations Support to join our team. In this role, you will be responsible for handling customer inquiries, managing social media interactions, and providing a positive customer experience both online and offline. This position offers the opportunity to work across multiple company locations, including our...


  • T Nagar, Chennai, Tamil Nadu, India Whitefire Diamonds India Pvt Ltd Full time

    We are seeking a committed and adaptable Customer Relations Support to join our team. In this role, you will be responsible for handling customer inquiries, managing social media interactions, and providing a positive customer experience both online and offline. This position offers the opportunity to work across multiple company locations, including our...


  • T Nagar, Chennai, Tamil Nadu, India EFIF Diamond Jewellery Full time

    We are seeking a committed and adaptable Customer Relations Support to join our team. In this role, you will be responsible for handling customer inquiries, managing social media interactions, and providing a positive customer experience both online and offline. This position offers the opportunity to work across multiple company locations, including our...


  • T Nagar, Chennai, Tamil Nadu, India Whitefire Diamonds India Pvt Ltd Full time

    **Key Responsibilities**: - Handle customer queries and resolve issues promptly through various communication channels. - Manage and respond to daily customer queries, ensuring high levels of customer satisfaction. - Conduct trend analysis to understand customer needs and market trends. - Stay updated with social media trends and manage customer...


  • T Nagar, Chennai, Tamil Nadu, India Genesis Placement Services Full time

    Job Description We are hiring for one of the client in chennai T nagar 1. CRM Strategy Development - Develop and execute a comprehensive CRM strategy aligned with the organization's goals to enhance customer relationships, increase customer retention, and drive revenue growth. 2. Data Analysis - Analyze customer data to gain insights into customer...

  • Customer Support

    5 months ago


    T Nagar, Chennai, Tamil Nadu, India MAJESTIC EXPRESS AND LOGISTIC SERVICES INDIA PVT LTD Full time

    **IMMEDIATE REQUIREMENT!** **Overview**: We are seeking dedicated Female Customer Support Executives for our courier and cargo services department. This role focuses solely on providing exceptional customer service without any sales targets. As a Customer Support Executive, you will be responsible for addressing customer inquiries, resolving issues,...


  • T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    **About MrMed**: MrMed is India’s largest online pharmacy, specializing in providing super - speciality medicines for critical conditions like cancer, kidney diseases, heart disorders, HIV/AIDS, transplants, hepatitis, and more. We are a patient-centric organization committed to providing access to medicines for individuals undergoing treatment for various...


  • T Nagar, Chennai, Tamil Nadu, India iPlanet Full time

    **Job Title : Customer Relationship Executive** **Experiences : 1 to 3 years** **Department : Service** **Reports To : Centre Manager** **Summary**: **Key Responsibilities**: - **Client Relationship Management**: - Establish and cultivate strong, long-term relationships with clients. - Serve as the main point of contact for client inquiries and...


  • T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    MrMed is looking for Support Executives to assist our customers in order fulfillment and post‑order support over telephone/ chat channels. **Location: T Nagar Chennai (Only work from office role)** **Age Criteria: 20 to 29 years** **Responsibilities**: - Handling customers’ query on products or the company via phone calls and chat channels, and...


  • T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    MrMed is looking for Support Executives to assist our customers in order fulfillment and post‑order support over telephone/ chat channels. **Location: T Nagar Chennai (Only work from office role)** **Age Criteria: 20 to 29 years** **Responsibilities**: - Handling customers’ query on products or the company via phone calls and chat channels, and...


  • T Nagar, Chennai, Tamil Nadu, India GNB Property Full time

    Designation: Account Manager/Customer Support Executive Location: On-site (Chennai) Are you highly motivated and eager to embark on the next step in your career and make a move into leadership? If you are passionate about customer service, enjoy working in a fastpaced dynamic environment and love to learn more about the amazing world of PropTech, then we...


  • T Nagar, Chennai, Tamil Nadu, India GNB Property Full time

    Designation: Account Manager/Customer Support Executive Location: On-site (Chennai) Are you highly motivated and eager to embark on the next step in your career and make a move into leadership? If you are passionate about customer service, enjoy working in a fastpaced dynamic environment and love to learn more about the amazing world of PropTech, then we...


  • T Nagar, Chennai, Tamil Nadu, India Mrmed.in Full time

    **Job Summary**: MrMed is looking for Customer Support Executives to assist its customers with post‐order support over telephone/ chat channels. As a support executive, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **About MrMed**: MrMed is India’s largest...


  • T Nagar, Chennai, Tamil Nadu, India Mrmed.in Full time

    **Job Summary**: MrMed is looking for Customer Support Executives to assist its customers with post‐order support over telephone/ chat channels. As a support executive, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **About MrMed**: MrMed is India’s largest...


  • T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    **Job Summary**: MrMed is looking for Customer Support Executives to assist its customers with post‐order support over telephone/ chat channels. As a support executive, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **About MrMed**: MrMed is India’s largest...


  • T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    **Job Summary**: MrMed is looking for Customer Support Executives to assist its customers with post‐order support over telephone/ chat channels. As a support executive, you will be the brand ambassador of MrMed and will be responsible for ensuring customers are always delighted by our products and services. **About MrMed**: MrMed is India’s largest...


  • T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    MrMed is looking for Support Executives to assist our customers in order fulfillment and post‑order support over telephone/ chat channels. **Location: T Nagar Chennai (Only work from office role)** **Age Criteria: 20 to 29 years** **Responsibilities**: - Handling customers’ query on products or the company via phone calls and chat channels, and...


  • T Nagar, Chennai, Tamil Nadu, India EAZYMED TECHNOLOGIES PRIVATE LIMITED Full time

    **About MrMed**: MrMed is India’s largest online pharmacy, specializing in providing super - speciality medicines for critical conditions like cancer, kidney diseases, heart disorders, HIV/AIDS, transplants, hepatitis, and more. We are a patient-centric organization committed to providing access to medicines for individuals undergoing treatment for various...