Services Renewal Representative Iii

4 months ago


Bengaluru, India Oracle Full time

**Description**
1. Develop long term partnership with Oracle University customers to ensure they remain successful by realizing the full value of their investment in our learning solutions.
2. Deliver on an exceptional Learning experience with proactive communication with Training Administrators, orchestrating the right internal resources, and effectively using CSM process to track and execute customer learning goals.
3. Ensure customers continues/renews our Learning Subscriptions.
4. Responsible for maintaining a high level of client satisfaction by being a liaison between the customer and Oracle University delivery and product development teams.
5. Identify product expansion/up sell opportunities.
6. Identify Renewal risk, and work with extended internal teams to create and execute on “get well” plans.

**Job Requirements**
- Recommended 3 to 7 years’ experience in Customer Success/Service roles or Cloud Sales and demonstrated ability building successful customer relationships.
- Strong communication and Presentation skills
- Basic understanding of Cloud architecture.
- Ability to manage complex account situations and lead resolution towards mutual success and partnership
- Strong Consulting skills and proven results working as a trusted advisor to drive business value for clients or stakeholders.
- Passion for customer success.
- Self-motivated, team-oriented and focused on exceeding client expectations
- Ability to prioritize, multi-task, and perform effectively under pressure. First contact for prospects of Oracle business via inbound calls. Qualifies Oracle prospects and produces quality leads for the Oracle Sales Force. Acts as the first contact for many prospects in Oracle business via inbound calls. Qualifies Oracle prospects and produces quality leads for the Oracle Sales Force. Performs database and record keeping activities.5-8 years related experience. Able to demonstrate time management, basic telesales skills, and knowledge of Oracle products and services. Goal oriented individual with superior communication skills. Able to complete individual goals as well as work in a team environment. Demonstrated ability to communicate using technical concepts. Working knowledge of Oracle products preferred. Professional demeanor. Job duties are varied and complex, needing independent judgment. May have project lead role.



  • Bengaluru, Karnataka, India Oracle Full time

    Drive the renewal of Oracle's contracts to existing customers.Responsible for timely renewals for small to medium-sized customers in assigned territory. Educate customers on business practices and any associated contractual implications. Ensure customer awareness and understanding of applicable elements of Oracle's portfolio. Meet productivity expectations...


  • Bengaluru, Karnataka, India New Relic, Inc. Full time

    Customer Success Representative for RenewalsAt New Relic, we're passionate about customer loyalty and committed to bringing the right people together to secure and grow our revenue. As a Customer Success Representative for Renewals, you'll work with a specific group of customers to sustain and grow renewal rates.Build positive relationships with customer...


  • Bengaluru, Karnataka, India New Relic, Inc. Full time

    Renewals Representative Job DescriptionWe are seeking a highly skilled Renewals Representative to join our team at New Relic, Inc. As a Renewals Representative, you will play a critical role in driving consistent, market-leading retention rates and growing our revenue.Key Responsibilities:Build positive relationships with customer decision makers and end...


  • Bengaluru, India New Relic, Inc. Full time

    Renewals Representative Renewals Representative Renewals Representative Req ID FY|S&M|#4 Location(s) Bangalore, India; Work arrangement(s) Hybrid (works from home and New Relic office throughout the week) Your opportunity At New Relic, keeping our existing customers is as equally meaningful as gaining new ones. We advocate the principle of a virtuous cycle...


  • Bengaluru, Karnataka, India New Relic, Inc. Full time

    About the RoleWe are seeking a highly skilled Renewals Representative to join our team at New Relic, Inc. As a Renewals Representative, you will play a critical role in driving consistent, market-leading retention rates and growing our revenue.Key ResponsibilitiesBuild positive relationships with customer decision makers and end users to negotiate, finalize...


  • Bengaluru, Karnataka, India Oracle Full time

    Drive the renewal of Oracle's contracts to e **Oracle University - Account Manager - Renewals** Oracle University (OU) is a P&L education business that trains customers, partners and employees on all of Oracle cloud services including all of SaaS, PaaS and IaaS. The team offers training via digital subscriptions featuring over 4000 hours of cloud content...


  • Bengaluru, Karnataka, India Oracle Full time

    1. Develop long term partnership with Oracle University customers to ensure they remain successful by realizing the full value of their investment in our learning solutions.2. Deliver on an exceptional Learning experience with proactive communication with Training Administrators, orchestrating the right internal resources, and effectively using CSM process...


  • Bengaluru, Karnataka, India Juniper Networks Full time

    Job Title: Service Renewal Quoting RepresentativeAbout the Role:We are seeking a highly skilled Service Renewal Quoting Representative to join our team at Juniper Networks. As a key member of our sales team, you will be responsible for creating and managing service renewal quotes, working closely with internal sales representatives, partners, and customers...


  • Bengaluru, India New Relic, Inc. Full time

    Associate Renewals Representative Associate Renewals Representative Associate Renewals Representative Req ID FY|S&M|#3 Location(s) Bangalore, India; Work arrangement(s) Hybrid (works from home and New Relic office throughout the week), Office (works primarily in a New Relic office) Your opportunity At New Relic, keeping our existing customers is as equally...


  • Bengaluru, Karnataka, India New Relic Full time

    Req ID- FY25|S&M|#6454- Location(s)- Bangalore, India;- Work arrangement(s)- Hybrid (works from home and New Relic office throughout the week)- Your opportunity- At New Relic, keeping our existing customers is as equally meaningful as gaining new ones. We advocate the principle of a virtuous cycle of customer success and improved revenue performance.The...


  • Bengaluru, Karnataka, India New Relic Full time

    Req ID- FY25|S&M|#6455- Location(s)- Bangalore, India;- Work arrangement(s)- Hybrid (works from home and New Relic office throughout the week), Office (works primarily in a New Relic office)- Your opportunity- At New Relic, keeping our existing customers is as equally meaningful as gaining new ones. We advocate the principle of a virtuous cycle of customer...


  • Bengaluru, Karnataka, India Juniper Networks Full time

    Job Title: Service Renewal Quoting RepresentativeAbout the Role:We are seeking a highly skilled Service Renewal Quoting Representative to join our team at Juniper Networks. As a key member of our sales team, you will be responsible for creating and managing service renewal quotes for our customers.Key Responsibilities:Be the primary point of contact for...


  • Bengaluru, Karnataka, India Juniper Networks Full time

    At Juniper Networks, we're committed to delivering exceptional service to our customers. As a Service Renewal Quoting Representative, you'll play a critical role in this effort.Key Responsibilities:Be the primary point of contact for Juniper and partners for all quote-related requests.Support internal sales teams to meet quota and grow the renewal business...


  • Bengaluru, India Informatica Full time

    **Build Your Career at Informatica**: We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data...


  • Bengaluru, Karnataka, India Oracle Full time

    This role involves direct communication with collections, accounts receivable, and customers to address payment delays, enforce contractual obligations, and resolve issues. Collaboration with stakeholders identifies root causes to minimize write-offs. Providing assistance and guidance to debtors, maintaining accurate records, and escalating complex cases are...


  • Bengaluru, Karnataka, India Oracle Full time

    This role involves direct communication with collections, accounts receivable, and customers to address payment delays, enforce contractual obligations, and resolve issues. Collaboration with stakeholders identifies root causes to minimize write-offs. Providing assistance and guidance to debtors, maintaining accurate records, and escalating complex cases are...


  • Bengaluru, India Oracle Full time

    This role involves direct communication with collections, accounts receivable, and customers to address payment delays, enforce contractual obligations, and resolve issues. Collaboration with stakeholders identifies root causes to minimize write-offs. Providing assistance and guidance to debtors, maintaining accurate records, and escalating complex cases...


  • Bengaluru, Karnataka, India New Relic, Inc. Full time

    About the RoleWe are seeking a highly motivated and results-driven Customer Success Representative for Renewals to join our team at New Relic, Inc. As a key member of our Renewals team, you will play a critical role in driving revenue growth and customer satisfaction.Key ResponsibilitiesBuild and maintain strong relationships with customers to ensure their...


  • Bengaluru, Karnataka, India New Relic Full time

    Req ID- FY24|S&M|#6313- Location(s)- Bangalore, India;- Work arrangement(s)- Hybrid (works from home and New Relic office throughout the week), Office (works primarily in a New Relic office)- Your opportunity- At New Relic, keeping our existing customers is as equally meaningful as gaining new ones. We advocate the principle of a virtuous cycle of customer...


  • Bengaluru, India Juniper Networks Full time

    At Juniper, we believe the network is the single greatest vehicle for knowledge, understanding, and human advancement the world has ever known. To achieve real outcomes, we know that experience is the most important requirement for networking teams and the people they serve. Delivering an experience-first, AI-Native Network pivots on the creativity and...