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Customer Sales Representative

2 months ago

Bengaluru, India Wingslide Technologies Private Limited Full time

**Job description**

We are hiring **Customer Sales Representative**, or CSR (For Website Services) for our NEW ZEALAND and AUSTRALIA-based companies, who will act as a liaison, provide product/services information, answer questions, and resolve any emerging problems that our customer accounts might face with accuracy and efficiency.

Job Type - Full-time

Role - Customer Service

Industry Type - BPO / Call Centre

Department - Customer Success, Service & Operations
Salary - From ₹18,000.00 per month/negotiable

Benefits: Provident Fund, Attendance Incentives.
Working Days
- Monday to Friday
- Morning shift **5:00 AM 2:00 PM**

Supplemental pay types: Performance Incentives

Ability to commute/relocate:

- Banashankari 3rd stage, Bengaluru - 560085, Karnataka
- Reliably commute or plan to relocate before starting work (required)

Experience: 0-1 year (preferred)

Language: English (required)

**Roles & Responsibilities**
- Collaborating with clients and internal teams to plan and execute website redesigns or new builds.
- Keeping abreast of industry trends and technologies to inform and improve website design and functionality.
- Communicating effectively with clients and team members to ensure project goals are met.
- Providing training and support for clients to help them manage their websites effectively.
- Communicating with clients to understand their business goals and objectives.
- Providing ongoing maintenance and updates to websites as needed.
- Developing and maintaining detailed project plans and timelines.
- Advising clients on strategies to improve the performance and user experience of their websites.

**Prerequisites**:

- UG/Graduate in any discipline.
- Good English communication (Written & Oral) is a must.
- Previous experience working with a BPO will be an added advantage.
- Previous experience working with websites would be an added advantage.

**Salary**: ₹15,000.00 - ₹18,000.00 per month

**Benefits**:

- Provident Fund

Day range:

- Monday to Friday

Shift:

- Morning shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)
- International voice process: 1 year (required)

**Job Types**: Full-time, Fresher

**Salary**: ₹15,000.00 - ₹18,000.00 per month

Day range:

- Monday to Friday

Shift:

- Morning shift

Ability to commute/relocate:

- Bengaluru, Karnataka: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (required)

**Speak with the employer**
+91 7676822353
Expected Start Date: 10/09/2023

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