Client Acquisition Executive
3 weeks ago
We are looking to employ fresher & experienced client servicing executives to handle all client inquiries, concerns, and complaints professionally and provide them leads to ensure subscriptions from them. The client servicing executive’s responsibilities include collaborating with the relevant departments to better address client needs, providing regular updates to higher management, and upselling company products where possible. You should also be able to identify new business opportunities through client referrals. To be successful as a client acquisition executive, you should be committed to helping clients and able to work well under pressure. Ultimately, an outstanding client acquisition executive should demonstrate excellent communication, problem-solving, and customer service skills at all times.
Client Acquisition Executive Responsibilities:
- Generating data across various resources
- Acquiring potential clients and building relationships with them
- Ensuring interest in clients regarding the company’s product
- Generating sales
- Cultivating solid relationships with clients through the provision of exceptional before & after-sales service.
- Creating a positive onboarding experience for new clients.
- Identifying ways to overcome clients' initial dislike of company products.
- Maintaining an accurate record of all existing and potential clients.
- Responding to client inquiries in a timely and professional manner.
- Ensuring that the correct terms of sale are entered into the client database to prevent avoidable billing issues.
Client Servicing Executive Requirements:
- Ability to handle high-profile clients
- Good communication & relationship building skills
- Negotiation & convincing skills
- Passion to excel and be competitive among the team
- Good team cooperation skills
- Proficiency in Microsoft Excel.
- Working knowledge of Customer Relationship Management (CRM) software.
- The ability to work efficiently under pressure.
- Excellent organizational and time management skills.
- Strong analytical and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills
**Job Types**: Full-time, Permanent, Fresher, Internship, Freelance, Volunteer
**Salary**: ₹13,000.00 - ₹30,000.00 per month
**Benefits**:
- Flexible schedule
- Paid time off
- Work from home
Schedule:
- Day shift
Supplemental pay types:
- Commission pay
- Performance bonus
**Experience**:
- total work: 1 year (preferred)
Expected Start Date: 01/09/2023
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