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Associate Customer Support

3 months ago


Bhubaneswar Orissa, India Tech Mahindra Full time

manages customer concerns with the objective of maintaining positive customer relationships with an organization. They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. A proactive customer service associate will anticipate customer questions and familiarize themselves with products and services to offer the best recommendations.

**Title: Associate**

**Work Location**:Bhubaneswar

**Job Type**: 6 Month Contract (can be hired as fulltime) **100% Onsite (Work from Office)**

**Pay Rate**: 1.6 LPA to 1.8LPA (Depends on LOB)

**Key points**:
E-Commerce customer service profile, Voice Process, 24*7 environment (rotational shifts), 6 days working, 1 WO (rotational), one sided cab facility (odd hrs.)

**Interview Rounds**:HR Screening round - Ops round - Online test (VETI or VWT (versant)/Typing Test)

**Fill the form**

Pay: ₹11,000.00 - ₹12,000.00 per month

Schedule:

- Night shift
- Rotational shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

Expected Start Date: 22/05/2024