Csa (Customer Service Associate)
6 months ago
**Duties and responsibilities of a customer service representative**
- Take ownership of customer issues....
- Troubleshoot problems and drive resolutions....
- Escalate unresolved issues to relevant internal teams....
- Collect prompt and accurate customer feedback....
- Document knowledge as solution articles....
**Salary**: ₹11,600.00 - ₹21,401.14 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Performance bonus
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Work Location: In person
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