Customer Service Officer

4 weeks ago


Bhubaneswar Orissa, India Streak Services Private Limited Full time

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers.

**Customer Service Representative Responsibilities**:

- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Providing feedback on the efficiency of the customer service process.
- Managing a team of junior customer service representatives.
- Ensure customer satisfaction and provide professional customer support.

**Customer Service Representative Requirements**:

- High school diploma, general education degree, or equivalent.
- Ability to stay calm when customers are stressed or upset.
- Comfortable using computers.
- Experience working with customer support.

**Job Types**: Full-time, Fresher

**Salary**: ₹11,086.00 - ₹19,126.01 per month

**Benefits**:

- Food provided
- Health insurance

Schedule:

- Day shift
- Fixed shift
- Monday to Friday
- Morning shift
- Weekend availability

Supplemental pay types:

- Performance bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person



  • Bhubaneswar, Orissa, India Swami Vivekananda National Youth Council Full time

    **Duties and responsibilities of a customer service representative** - Take ownership of customer issues.... - Troubleshoot problems and drive resolutions.... - Escalate unresolved issues to relevant internal teams.... - Collect prompt and accurate customer feedback.... - Document knowledge as solution articles.... **Salary**: ₹17,600.00 - ₹29,401.14...


  • Bhubaneswar, Orissa, India WIZMAN Full time

    We are urgently looking for **Executive - Customer Service (Real Estate Back Office Marketing)** Orissa location, for one renowned Real-estate company in India Position**:Executive - Customer Service (Real Estate Back Office Marketing)** Experience: 3 - 6 years of relevant experience in Real Estate sector Job Responsibility: - MIS handling as in...


  • Bhubaneswar, Orissa, India Tech Mahindra Full time

    **Title: Associate** **Work Location**:Bhubaneswar **Job Type**: 6 Month Contract (can be hired as fulltime) **100% Onsite (Work from Office)** **Pay Rate**: 1.6 LPA to 1.8LPA (Depends on LOB) **Key points**: E-Commerce customer service profile, Voice Process, 24*7 environment (rotational shifts), 6 days working, 1 WO (rotational), one sided cab facility...


  • Bhubaneswar, Orissa, India Tech Mahindra Full time

    **Title: Associate** **Work Location**:Bhubaneswar **Job Type**: 6 Month Contract (can be hired as fulltime) **100% Onsite (Work from Office)** **Pay Rate**: 1.6 LPA to 1.8LPA (Depends on LOB) **Key points**: E-Commerce customer service profile, Voice Process, 24*7 environment (rotational shifts), 6 days working, 1 WO (rotational), one sided cab facility...


  • Bhubaneswar, Orissa, India 10x Growth Accelerator Full time

    **Job description** **Job Description: Customer Support - Inbound Voice Process Executive** **Location**:Bhubaneswar **Work Mode**: Work from Office **Shift Timing**: 24/7 Rotational Shifts **Female Window Shift**: 7 AM - 9 PM **Working Hours**: 9 Hours per day **Working Days**:6 Days a week **Maximum Budget (Non-Negotiable):Experienced**₹21,000...


  • Bhubaneswar, Orissa, India AP FOUNDATION Full time

    **Customer Service Executive Internship - Start Your Journey with Us!** Looking to build a strong foundation in customer service? This internship is your chance to interact with customers, solve problems, and develop essential communication skills in a professional environment. **What You’ll Be Doing**: - Provide clear and accurate information about our...


  • Bhubaneswar, Orissa, India Aarav Infotech India Pvt. Ltd. Full time

    **Experience**: 1 to 2 years **Location**: Bhubaneswar, Odisha **Job type**: Full time **Responsibilities** - Maintain an updated knowledge of the organization's products, services, and customer service policies - Identifying customer needs. - Forwarding and escalating inquiries to relevant individuals and departments. - Contacting customers to give them...


  • Bhubaneswar, Orissa, India Tatwa Technologies Ltd Full time

    Roles & Responsibilities: - Interacting with customers through calls - Addressing customer concerns,complains,and enquires effectively - Building and maintaining strong customer relationship - Assisting customer’s with product enquiries, providing information about products and services Interested can contact -8093081539 **Job Types**: Full-time,...


  • Bhubaneswar, Orissa, India Tatwa Technologies Ltd Full time

    Roles &Responsibilities: .Handling customer enquiries and resolving issues Promptly and Professionally. .Providing product or service information to customers. .Ensuring customer satisfaction and retention through effective communication and problem-solving skill. **Job Types**: Full-time, Permanent, Fresher Pay: From ₹8,500.00 per...


  • Bhubaneswar, Orissa, India InterGlobe Aviation (IndiGo) Full time

    **Job Posting Start Date**:9 Jan 2025 **Location**: Bhubaneswar, OR, IN **Company**:InterGlobe Aviation Ltd **JOB DESCRIPTION** **Executive - AO&CS in the role of Customer Service** **(OUText - Customer Service)** **Job purpose**: To carry out safe and secure on time operations in accordance with the ground operations manual and all applicable...


  • Bhubaneswar, Orissa, India SAGAR SOLUTION Full time

    work from home Undergraduate/ Graduate Fresher/ Exp English + Odia System config - Windows 10 Pro I5/ Rizen 5 8 GB RAM with 40mbps net speed USB headset with noise cancellation Web Cam and power backup Salary for freshers - 16K CTC Experience - 18.5K CTC Roles & Responsibilities - Voice process for Flipkart, where they have to handle customer queries via...


  • Bhubaneswar, Orissa, India YIHIRES PVT LTD Full time

    **Job Title**: Customer Support Representative (male) **Location**: Ashok nagar Bhubaneswar **Minimum Qualification**: 12th Pass **Requirements**: - Minimum qualification of 12th pass. - Excellent English communication skills, both verbal and written. - Previous experience in customer service or a similar role would be advantageous. - Ability to work in...


  • Bhubaneswar, India Knowledgist ® Full time

    Company Description Knowledgist is India's No. 1 Platform for Bank Specialist Officer, Promotion & Lateral Entry Exam. We provide comprehensive classes, videos, books, and materials in Banking & Economy, leading to exceptional results for our students. With over 7,000 selections in senior officer levels in public sector banks, Knowledgist is a symbol of...


  • Bhubaneswar, India Knowledgist ® Full time

    Company DescriptionKnowledgist is India's No. 1 Platform for Bank Specialist Officer, Promotion & Lateral Entry Exam. We provide comprehensive classes, videos, books, and materials in Banking & Economy, leading to exceptional results for our students. With over 7,000 selections in senior officer levels in public sector banks, Knowledgist is a symbol of...


  • Bhubaneswar, India Knowledgist Full time

    Company DescriptionKnowledgist is India's No. 1 Platform for Bank Specialist Officer, Promotion & Lateral Entry Exam. We provide comprehensive classes, videos, books, and materials in Banking & Economy, leading to exceptional results for our students. With over 7,000 selections in senior officer levels in public sector banks, Knowledgist is a symbol of...


  • bhubaneswar, India Knowledgist ® Full time

    Company Description Knowledgist is India's No. 1 Platform for Bank Specialist Officer, Promotion & Lateral Entry Exam. We provide comprehensive classes, videos, books, and materials in Banking & Economy, leading to exceptional results for our students. With over 7,000 selections in senior officer levels in public sector banks, Knowledgist is a symbol of...


  • bhubaneswar, India Knowledgist ® Full time

    Company Description Knowledgist is India's No. 1 Platform for Bank Specialist Officer, Promotion & Lateral Entry Exam. We provide comprehensive classes, videos, books, and materials in Banking & Economy, leading to exceptional results for our students. With over 7,000 selections in senior officer levels in public sector banks, Knowledgist is a symbol of...


  • Bhubaneswar, India Knowledgist ® Full time

    Company Description Knowledgist is India's No. 1 Platform for Bank Specialist Officer, Promotion & Lateral Entry Exam. We provide comprehensive classes, videos, books, and materials in Banking & Economy, leading to exceptional results for our students. With over 7,000 selections in senior officer levels in public sector banks, Knowledgist is a symbol of...


  • Bhubaneswar, India Knowledgist ® Full time

    Company Description Knowledgist is India's No. 1 Platform for Bank Specialist Officer, Promotion & Lateral Entry Exam. We provide comprehensive classes, videos, books, and materials in Banking & Economy, leading to exceptional results for our students. With over 7,000 selections in senior officer levels in public sector banks, Knowledgist is a symbol of...


  • Bhubaneswar, India Knowledgist ® Full time

    Company Description Knowledgist is India's No. 1 Platform for Bank Specialist Officer, Promotion & Lateral Entry Exam. We provide comprehensive classes, videos, books, and materials in Banking & Economy, leading to exceptional results for our students. With over 7,000 selections in senior officer levels in public sector banks, Knowledgist is a symbol...