Customer Service Representative

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...

**Duties and responsibilities of a customer service representative** - Take ownership of customer issues.... - Troubleshoot problems and drive resolutions.... - Escalate unresolved issues to relevant internal teams.... - Collect prompt and accurate customer feedback.... - Document knowledge as solution articles.... **Salary**: ₹17,600.00 - ₹29,401.14...

**Title: Associate** **Work Location**:Bhubaneswar **Job Type**: 6 Month Contract (can be hired as fulltime) **100% Onsite (Work from Office)** **Pay Rate**: 1.6 LPA to 1.8LPA (Depends on LOB) **Key points**: E-Commerce customer service profile, Voice Process, 24*7 environment (rotational shifts), 6 days working, 1 WO (rotational), one sided cab facility...

**Title: Associate** **Work Location**:Bhubaneswar **Job Type**: 6 Month Contract (can be hired as fulltime) **100% Onsite (Work from Office)** **Pay Rate**: 1.6 LPA to 1.8LPA (Depends on LOB) **Key points**: E-Commerce customer service profile, Voice Process, 24*7 environment (rotational shifts), 6 days working, 1 WO (rotational), one sided cab facility...

work from home Undergraduate/ Graduate Fresher/ Exp English + Odia System config - Windows 10 Pro I5/ Rizen 5 8 GB RAM with 40mbps net speed USB headset with noise cancellation Web Cam and power backup Salary for freshers - 16K CTC Experience - 18.5K CTC Roles & Responsibilities - Voice process for Flipkart, where they have to handle customer queries via...

Excellent communication needed in English and Hindi. - Education - Higher secondary - Experience - min 8 months BPO exp required. - Work Timing - 9am to 9pm rotational (No Night Shifts) - Week off -Rotational,6 days working. Typing Test -Min 25WPM/80% accuracy **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Rotational shift Supplemental...

**Duties and responsibilities of a customer service representative** - Take ownership of customer issues.... - Troubleshoot problems and drive resolutions.... - Escalate unresolved issues to relevant internal teams.... - Collect prompt and accurate customer feedback.... - Document knowledge as solution articles.... **Salary**: ₹11,600.00 - ₹21,401.14...

**Duties and responsibilities of a customer service representative** - Take ownership of customer issues.... - Troubleshoot problems and drive resolutions.... - Escalate unresolved issues to relevant internal teams.... - Collect prompt and accurate customer feedback.... - Document knowledge as solution articles.... **Salary**: ₹17,600.00 - ₹29,401.14...

**Job Title**: Customer Support Representative (male) **Location**: Ashok nagar Bhubaneswar **Minimum Qualification**: 12th Pass **Requirements**: - Minimum qualification of 12th pass. - Excellent English communication skills, both verbal and written. - Previous experience in customer service or a similar role would be advantageous. - Ability to work in...

Roles & Responsibilities; *Respond to customer inquiries via system generated calls. *Build sustainable relationships and trust with customer accounts through open and interactive communication. *Identify and assess customer's needs to achieve satisfaction. - Stay updated on product knowledge and company policies. **Job Types**: Full-time, Permanent,...

**Hiring for Backend Executive** Join our team at as a Backend Executive ! If you have top-notch English skills and a passion for BPO, we want to hear from you. **Roles**: - Non Voice-based Customer Support - Responsible to deliver high quality and productivity results that meet the identified targets. Strong ability to multitask and take fast decisions...

Responsibilities; .Provide customer service by responding to customer inquires via calls .Handle customer in a professional and courteous manner .Assist customer with product information & service related issues .meet the performance for customer satisfaction. .Monitor customer satisfaction levels & implement strategies to improve customer...

Responsibilities; .Provide customer service by responding to customer inquires via calls .Handle customer in a professional and courteous manner .Assist customer with product information & service related issues .meet the performance for customer satisfaction. .Monitor customer satisfaction levels & implement strategies to improve customer...

We need immediately Sales representative for an FMCG industry. The sales representative will have a strong understanding of the sales process and excel at generating leads, building relationships, and closing deals visiting Retail Outlets at Bhubaneswar. Fresher’s also welcome. - Represent the company’s products and services, using consumer research as...

As a Sales Representative, you will be responsible for generating leads, building relationships with potential clients, and closing sales to meet and exceed targets. You will play a key role in driving revenue growth for the company and expanding our customer base. This position requires a proactive and results-driven individual with excellent communication...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

**Key Responsibilities**: - Address customer inquiries, resolve issues, and offer solutions in a professional manner. - Document and track customer interactions and transactions using our CRM system. - Escalate complex issues to the appropriate department or supervisor as needed. - Follow established procedures and guidelines to ensure consistent service...

We are urgently looking for **Executive - Customer Service (Real Estate Back Office Marketing)** Orissa location, for one renowned Real-estate company in India Position**:Executive - Customer Service (Real Estate Back Office Marketing)** Experience: 3 - 6 years of relevant experience in Real Estate sector Job Responsibility: - MIS handling as in...

**Location**: Bhubaneswar **Shift Timing**: 24/7 Rotational Shift **Female Window Shift Timing**: 7 AM - 9 PM **Working Hours**: 9 Hours **Working Days**: 6 Days a Week **Key Responsibilities**: - Handle inbound and outbound calls, addressing customer queries and concerns. - Provide accurate information regarding products and services. - Maintain a high...

Position Executive - Customer Service (Real Estate Back Office Marketing) - MIS handling as in Collection & Customer Chart, Demand Tracker, Agreement Tracker, Collection Report & Service Tax Report - Executing all Post sales documentations like preparing & sending allotment letter, raising demand letters - reminder letters - interest letters, coordination...