Customer Service Representative

We are hiring a customer service representative to manage customer queries and complaints. You will also be asked to process orders, modifications, and escalate complaints across a number of communication channels. To do well in this role you need to be able to remain calm when customers are frustrated and have experience working with computers. **Customer...

**Duties and responsibilities of a customer service representative** - Take ownership of customer issues.... - Troubleshoot problems and drive resolutions.... - Escalate unresolved issues to relevant internal teams.... - Collect prompt and accurate customer feedback.... - Document knowledge as solution articles.... **Salary**: ₹17,600.00 - ₹29,401.14...

**Title: Associate** **Work Location**:Bhubaneswar **Job Type**: 6 Month Contract (can be hired as fulltime) **100% Onsite (Work from Office)** **Pay Rate**: 1.6 LPA to 1.8LPA (Depends on LOB) **Key points**: E-Commerce customer service profile, Voice Process, 24*7 environment (rotational shifts), 6 days working, 1 WO (rotational), one sided cab facility...

**Title: Associate** **Work Location**:Bhubaneswar **Job Type**: 6 Month Contract (can be hired as fulltime) **100% Onsite (Work from Office)** **Pay Rate**: 1.6 LPA to 1.8LPA (Depends on LOB) **Key points**: E-Commerce customer service profile, Voice Process, 24*7 environment (rotational shifts), 6 days working, 1 WO (rotational), one sided cab facility...

ustomer engagement and relationship building Contact and educate customers about the working pattern and Usp Maintain sales record Create quotations Understand customer needs and requirements Maintain the inflow and outflow of cash Should have the best communication skills in English Hindi and Odia Should be able to travel between cities and conduct...

work from home Undergraduate/ Graduate Fresher/ Exp English + Odia System config - Windows 10 Pro I5/ Rizen 5 8 GB RAM with 40mbps net speed USB headset with noise cancellation Web Cam and power backup Salary for freshers - 16K CTC Experience - 18.5K CTC Roles & Responsibilities - Voice process for Flipkart, where they have to handle customer queries via...

**Duties and responsibilities of a customer service representative** - Take ownership of customer issues.... - Troubleshoot problems and drive resolutions.... - Escalate unresolved issues to relevant internal teams.... - Collect prompt and accurate customer feedback.... - Document knowledge as solution articles.... **Salary**: ₹11,600.00 - ₹21,401.14...

Excellent communication needed in English and Hindi. - Education - Higher secondary - Experience - min 8 months BPO exp required. - Work Timing - 9am to 9pm rotational (No Night Shifts) - Week off -Rotational,6 days working. Typing Test -Min 25WPM/80% accuracy **Salary**: ₹15,000.00 - ₹20,000.00 per month Schedule: - Rotational shift Supplemental...

**Duties and responsibilities of a customer service representative** - Take ownership of customer issues.... - Troubleshoot problems and drive resolutions.... - Escalate unresolved issues to relevant internal teams.... - Collect prompt and accurate customer feedback.... - Document knowledge as solution articles.... **Salary**: ₹17,600.00 - ₹29,401.14...

**Designation**: Customer Adviser **Process**: Domestic Voice Process **Location**: Bhubaneswar **Shift Timing**: 24/7 Rotational Shift **Female Window Shift Timing**: 7 AM - 9 PM **Working Hours**: 9 Hours **Working Days**: 6 Days a Week **Cab**: Not Applicable **Key Responsibilities**: - Handle inbound and outbound calls, addressing customer queries and...

**Job Title**: Customer Support Representative (male) **Location**: Ashok nagar Bhubaneswar **Minimum Qualification**: 12th Pass **Requirements**: - Minimum qualification of 12th pass. - Excellent English communication skills, both verbal and written. - Previous experience in customer service or a similar role would be advantageous. - Ability to work in...

Roles & Responsibilities; *Respond to customer inquiries via system generated calls. *Build sustainable relationships and trust with customer accounts through open and interactive communication. *Identify and assess customer's needs to achieve satisfaction. - Stay updated on product knowledge and company policies. **Job Types**: Full-time, Permanent,...

**Hiring for Backend Executive** Join our team at as a Backend Executive ! If you have top-notch English skills and a passion for BPO, we want to hear from you. **Roles**: - Non Voice-based Customer Support - Responsible to deliver high quality and productivity results that meet the identified targets. Strong ability to multitask and take fast decisions...

Responsibilities; .Provide customer service by responding to customer inquires via calls .Handle customer in a professional and courteous manner .Assist customer with product information & service related issues .meet the performance for customer satisfaction. .Monitor customer satisfaction levels & implement strategies to improve customer...

Responsibilities; .Provide customer service by responding to customer inquires via calls .Handle customer in a professional and courteous manner .Assist customer with product information & service related issues .meet the performance for customer satisfaction. .Monitor customer satisfaction levels & implement strategies to improve customer...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

Managing a team of representatives offering customer support. - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Creating policies and procedures. - Planning the training and standardization of service delivery. - Selecting and hiring new staff. - Monitoring the work of individual representatives and of...

As a Sales Representative, you will be responsible for generating leads, building relationships with potential clients, and closing sales to meet and exceed targets. You will play a key role in driving revenue growth for the company and expanding our customer base. This position requires a proactive and results-driven individual with excellent communication...

**Key Responsibilities**: - Address customer inquiries, resolve issues, and offer solutions in a professional manner. - Document and track customer interactions and transactions using our CRM system. - Escalate complex issues to the appropriate department or supervisor as needed. - Follow established procedures and guidelines to ensure consistent service...

We are urgently looking for **Executive - Customer Service (Real Estate Back Office Marketing)** Orissa location, for one renowned Real-estate company in India Position**:Executive - Customer Service (Real Estate Back Office Marketing)** Experience: 3 - 6 years of relevant experience in Real Estate sector Job Responsibility: - MIS handling as in...