Customer Service

Listen to customers’ concerns, issues and questions - Resolve customers’ concerns and answer customers’ questions to your best ability - Maintain a positive attitude and calmly respond to customers’ complaints - Open new customer accounts - Attract customers by promoting the product and company positively, answering questions and addressing concerns...

Responsibilities for Customer Service AssociateRespond promptly and professionally to incoming customer inquiries in person, by telephone, or by emailMaintain an updated knowledge of the organization's products, services, and customer service policiesDocument customer interactions when necessary, compiling documents and forwarding information to interested...

Responsibilities for Customer Service Associate Respond promptly and professionally to incoming customer inquiries in person, by telephone, or by email Maintain an updated knowledge of the organization's products, services, and customer service policies Document customer interactions when necessary, compiling documents and forwarding information to...

OverviewThe CustomerService position is vital to our organization as it serves as theprimary point of contact for our customers. This role plays acrucial part in ensuring customer satisfaction and loyalty througheffective communication andproblemsolving.KeyResponsibilitiesResponding tocustomer inquiries via phone email andchatResolving customer complaints...

Overview The CustomerService position is vital to our organization as it serves as theprimary point of contact for our customers. This role plays acrucial part in ensuring customer satisfaction and loyalty througheffective communication andproblemsolving.KeyResponsibilities Responding tocustomer inquiries via phone email andchat Resolving customer complaints...

Job Requirements Job Title: Customer Service ExecutiveCompany Name: Tech MahindraLocation: Kolkata, West BengalSalary: Competitive salary range per annumQualification:High school diploma or equivalent0 - 5 years of customer service experienceJob Description:Join the Tech Mahindra team as a Customer Service Executive in Kolkata, West Bengal, and play a...

We are looking for a qualified Customer Service Executive to manage a team of representatives who will offer excellent customer service and after-sales support.Responsibilities:Managing a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and...

**Responsibilities**: - Processing orders - Preparing MIS reports **Job Requisites** - Smart - Well-versed in written English and Excel - Experience of 1-2 years in Customer Service or similar profile. - Females will be preferred **Salary**: ₹9,244.31 - ₹15,000.00 per month **Benefits**: - Paid sick time - Paid time off - Provident...

We are looking for a qualified Customer Service Executive to manage a team of representatives who will offer excellent customer service and after-sales support. Responsibilities: Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and...

Uptownie is a homegrown online fashion label with its roots in Kolkata, India. We design and manufacture clothes for Indian women, keeping in mind their preferences and sensibilities. We prioritize customer service, with employees dedicated to giving customers the product and experience they deserve. Our mission is to empower Indian women with the liberty to...

Required a Customer Service - Telesales After Sales Coordinator - CRM Experience - 2 to 4 years Please check the JD for the role. Responsible for making outbound calls to the client/customers, promoting our company features and facilitating user engagement. Engage in active listening to understand customers needs, answer questions, and provide relevant...

Managing a team of representatives offering customer support. Overseeing the customer service process. Resolving customer complaints brought to your attention. Creating policies and procedures. Planning the training and standardization of service delivery. Selecting and hiring new staff. Monitoring the work of individual representatives and of the team....

Filing customer records, including contact information, purchases and billings. Conducting surveys and writing reports based on customer feedback on products and services. Providing customers with clear instructions to resolve issues. Rerouting customer calls to other departments when advanced solutions are needed. **Salary**: ₹13,000.00 - ₹15,000.00...

We are having an exciting opportunity for you to provide Customer Service Advisor for our project in the UK. No of open position is 10+ so we need bulk submissions. We can discuss the engagement model and initiate the vendor onboarding process quickly. Experience: 4+ years as a customer service in outbound process (Must have been a minimum of 1 year for...

Researching required information using available resources. - Providing customers with the organization’s service and product information. - Identifying, escalating priority issues and reporting to the high-level management. - Obtaining and evaluating all relevant data to handle complaints and inquiries. - Recording details of comments, inquiries,...

We are hiring for the Customer Service Executive for the BPO Qualification: Graduate/Undergraduate Experience: Fresher / 1yr (on paper) with proper experience letter Skill: Good Communication Skill in English and Hindi Shift: 24*7 **Salary**: 15000 CTC (11568 in hand with 2958 quarterly bonus) 18600 CTC (14549 in hand with 2958 quarterly bonus) **Job...

Job Requirements Job Title: Sr. Customer Service Executive - Customer Service OperationsCompany Name: Tata CommunicationsLocation: Kolkata, West BengalSalary: Competitive salary range per annumQualification:Bachelor's degree in a related field preferred0 - 4 years of customer service experienceJob Description:Join Tata Communications as a Sr. Customer...

Job Requirements Job Title: Customer Service ExecutiveCompany Name: StartekLocation: Kolkata, West BengalSalary: Competitive salary range per annumQualification:High school diploma or equivalent0 - 5 years of customer service experienceJob Description:Join the Startek team as a Customer Service Executive in Kolkata, West Bengal, and be a part of our dynamic...

Customer Service Support Advisor **Job Req ID**:13100**Posting Date**:17-Apr-2023**Function**:Business Services & Operations**Location**:DLF IT Park,Phase II, IIF/1, Kolkata, India**Salary**:Competitive**Recruiter: Praveen Lanka** **Hiring Manager**: **Career Grade**: **Internal Closing Date**: **Why this job matters** The Customer Service Advisor 1...

This position is responsible for managing Customer Service and Operations for Kharagpur location. Candidate will be expected to manage Customer Service and Branch Operations and maximize Customer Satisfaction and managing relationships.