Customer Service Executive

3 weeks ago


Kolkata, West Bengal, India Tech Mahindra Full time
Job Requirements

Job Title: Customer Service Executive

Company Name: Tech Mahindra

Location: Kolkata, West Bengal

Salary: Competitive salary range per annum

Qualification:

High school diploma or equivalent

0 - 5 years of customer service experience

Job Description:

Join the Tech Mahindra team as a Customer Service Executive in Kolkata, West Bengal, and play a crucial role in our customer support center. Whether you're a seasoned professional or just starting your career, if you have a passion for customer care, we encourage you to apply.

Key Responsibilities:

Provide exceptional customer service through various channels, including chat and phone.

Assist customers with inquiries, troubleshooting, and issue resolution.

Maintain accurate customer records and documentation.

Collaborate with team members to meet and exceed service targets.

Create positive and memorable customer experiences.

Qualifications:

High school diploma or equivalent.

While previous customer service experience is a plus, we welcome freshers.

Strong communication and problem-solving skills.

Ability to thrive in a fast-paced, customer-centric environment.

Willingness to learn and adapt to new technologies.

Join Tech Mahindra and embark on a rewarding career in customer service. We offer a competitive annual salary ranging from Lacs per annum, depending on experience and performance, in a hybrid work environment.

FAQs:

Q: What qualifications are required for this role?

A: We require a high school diploma or equivalent. Previous customer service experience is beneficial but not mandatory.

Q: What is the salary range for this position?

A: The salary for this position is competitive and will be discussed during the interview, based on experience and performance.

Q: Is prior customer service experience necessary?

A: While prior experience is helpful, we welcome candidates with varying levels of experience, including freshers.

Q: Is this a hybrid work environment?

A: Yes, this position offers a hybrid work environment, providing flexibility in work arrangements



  • Kolkata, West Bengal, India Tata Communications Full time

    Job Requirements Job Title: Sr. Customer Service Executive - Customer Service OperationsCompany Name: Tata CommunicationsLocation: Kolkata, West BengalSalary: Competitive salary range per annumQualification:Bachelor's degree in a related field preferred0 - 4 years of customer service experienceJob Description:Join Tata Communications as a Sr. Customer...


  • Kolkata, West Bengal, India Startek Full time

    Job Requirements Job Title: Customer Service ExecutiveCompany Name: StartekLocation: Kolkata, West BengalSalary: Competitive salary range per annumQualification:High school diploma or equivalent0 - 5 years of customer service experienceJob Description:Join the Startek team as a Customer Service Executive in Kolkata, West Bengal, and be a part of our dynamic...


  • Kolkata, West Bengal, India timesjobs Full time

    Job Title: Customer Service ExecutiveQualifications: Graduate/ Post graduateKey Responsibilities:Should be efficient in handling inbound and outbound calls, managing customer queries, demonstrating right product structure to the registered & non-registered users.Converting them into paid users, establishing & maintaining interpersonal relationships with the...


  • Kolkata, West Bengal, India Preficia India Full time

    Hiring for 100 customer support executive Jobs in Delhi NCR,Kolkata South, Kolkata,Ahmedabad,Chennai, for Freshers,Required Educational Qualification is : Higher Secondary, Secondary School, Diploma, Professional Degree, Other Bachelor Degree with Good knowledge in Customer Care,Voice Process etc.Day shift (9:30-6:30)6 days work with 1 rotational...


  • Kolkata, West Bengal, India Maxicus BPO Full time

    Job DetailsInbound Voice Process Work From Office Rotational 9 hours shift(Drop Available) Rotational 6 days Work Fixed Salary on 1st of every month+ Other Allowance Referral Bonus of Rs.2000 High prospect of growth No Charges/Direct recruitment Walk In Date- 4th May & 5th May 2024 Venue- Swastik building-2nd floor, Kazi Nazrul Islam Avenue, Kestopur -...


  • Kolkata, West Bengal, India beam suntory via dynpro Full time

    Apply for Assistant Manager Customer Service & Logistics, Career Progress Consultants in Kolkata for 5 - 8 Year of Experience on

  • customer advisor

    2 weeks ago


    Kolkata, West Bengal, India timesjobs Full time

    A. DAILY RESPONSIBILITIES 1. The customer advisor should ensure the acceptance of all incoming calls to the customer carenumbers. 2. Ensure follow up of the missed calls that come either during other calls or during non working hours. 3. Responsible for replying to all E Mails that comes through the website portals and other onlinesources. 4. Must ensure the...

  • Customer Advisor

    4 days ago


    Kolkata, West Bengal, India timesjobs Full time

    3. JOB RESPONSIBILITIES A. DAILY RESPONSIBILITIES 1. The customer advisor should ensure the acceptance of all incoming calls to the customer care numbers. 2. Ensure follow up of the missed calls that come either during other calls or during non working hours. 3. Responsible for replying to all E Mails that comes through the website portals and other online...

  • Business Development

    3 weeks ago


    Kolkata, West Bengal, India Car Service Wale Full time

    About the internship:Selected intern's day-to-day responsibilities include: 1. Customer acquisition2. Business Development3. Sales Coordinator > Only those candidates can apply who: 1. are available for full time (in-office) internship 2. can start the internship between 17th Apr'24 and 22nd May'24 3. are available for duration of 6 months 4. are...


  • Kolkata, West Bengal, India ABB Full time

    Service Sales SpecialistTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on...

  • Customer Advisor

    2 days ago


    Kolkata, West Bengal, India White Force Outsourcing Pvt Ltd Full time

    Apply for Customer Advisor, HAPPY SQUARE OUTSOURCING SERVICES PVT.LTD. in Kolkata for 1 - 4 Year of Experience on


  • Kolkata, West Bengal, India timesjobs Full time

    Taking inbound calls with printer, router and antivirus issues from the customer. Diagnosing the issue and recommending the best plan to the customer. Selling technical support plan along with relevant software.Candidate Profile:Must Have Experience in Outbound Tech Support for more than 6 months-1 yearMust know how to close their own calls.Must have good...


  • Kolkata, West Bengal, India Danaher Full time

    Wondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...


  • Kolkata, West Bengal, India ABB Full time

    Service Sales SpecialistTake your next career step at ABB with a global team that is energizing the transformation of society and industry to achieve a more productive, sustainable future.At ABB, we have the clear goal of driving diversity and inclusion across all dimensions: gender, LGBTQ+, abilities, ethnicity and generations. Together, we are embarking on...


  • Kolkata, West Bengal, India timesjobs Full time

    Job Role: Attaining Inbound calls from customers regarding printers,routers,e mails etc. Analyzing the issues correctly and selling the relevant plans and software.Candidates profile;Must have dialled in Outbound Tech process for more than 6 months.Must be able to close calls and take payments from the customers.Must be confident in pitching about the...

  • CRM Executive

    2 weeks ago


    Kolkata, West Bengal, India timesjobs Full time

    He will focus on client engagement, recovery, bank follow up for disbursement2. client onboarding, post sales & maintenance service, organizing channel partner salesCoordination with legal for registration process, meeting clients for site visits , calling up customers & enhancing sales month on monthFUNCTIONAL AREACRM , CRM Jobs in Real Estate Industry, CRM...


  • Kolkata, West Bengal, India timesjobs Full time

    Job Title: Sales Executive.Key Responsibilities:Develop and execute sales strategies to achieve sales targets and expand market share.Identify and qualify leads through various channels, including cold calling, networking, and referrals.Conduct thorough research to understand the needs and preferences of potential clients.Present products or services to...


  • Kolkata, West Bengal, India Danaher Corporation Full time

    Wondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...


  • Kolkata, West Bengal, India timesjobs Full time

    Job openings for customer care manager in kolkata kolkata south kolkataHome Current Jobs Job openings for customer care manager in kolkata kolkata south kolkataCustomer Care Manager/ Operation ExecutiveKolkata, Kolkata SouthShareRSS FeedJob Position : Care ManagerLocation: South KolkataJob Type: Full-timeSalary : Hike on CTCDepartment: Elderly CareReports...


  • Kolkata, West Bengal, India Danaher Full time

    Wondering what's within Beckman Coulter Diagnostics? Take a closer look.At first glance, you'll see that for more than 80 years we've been dedicated to advancing and optimizing the laboratory to move science and healthcare forward. Join a team where you can be heard, be supported, and always be yourself. We're building a culture that celebrates backgrounds,...